Passionately designing European chic, sophisticated, modern, feminine and ready-to-wear with exceptional quality in a versatile and effortless attitude.
J.ING (jingus.com) has 706 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Also known as
jingus.com
Website
jingus.com
Category
Clothing & Underwear
Location
City of Industry, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 27% of reviews.
Latest
Most recent review: November 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I got some refund from J.ING after I put news on here. They are refunded some money on gift card for me. So funny. What do you think?Do you think I will buy something from you later? Give me all money back!
NK
NK
DO NOT PLACE ORDER - You will NEVER receive it.
FRAUD - DO NOT PLACE ORDER. I ordered an item March 14, I have asked for a status 2 times and each time they say it is about to ship and I will receive shipping information. I ordered 3 items and more than likely will never receive them. I am about to file a BBB complaint and an complaint with my states Department of Consumer Protection so the company is not allowed to do business in our state. Cancel my order if you do not have the items, and refund my $.
SP
S P.
J.ING WILL STEAL YOUR MONEY
BEWARE: THIS COMPANY WILL CHARGE YOU AND NOT SHIP, THEN THEY WILL IGNORE YOU WHEN YOU ASK FOR A REFUND.
Like many others, I placed my order in November 2022. 4 out of 5 items shipped. It is now March 2023, and I still did not get the last item, but they charged me for it. I contacted them in February 2023 asking for a refund since it is now 3 months and I havent gotten the item. Initially, I got a reply saying they will refund me. Now another month and a half, I still did not get my refund nor my item. I have tried contacting them again on three other occasions, and still no response. This company will charge you upfront for items and if they don't ship, they won't respond to your emails nor would they refund you. Essentially, they will steal your money.
Side note, my opinion is that they will try to delay your claim until too long has passed for you to dispute the charge. The other thing is, if they steal a small amount, they would hope customers won't bother to go through the dispute process for it. This company is NOT trustworthy at all.
BK
Betty K.
I ordered a lovely sweater in December
I ordered a lovely sweater in December, 2022, and it’s now March 28th, 2023, and I haven’t received it. It’s difficult to get the company to respond to emails, and their telephone number doesn’t work. My advise is not to order from this site.
JL
Jasmine L.
Never received anything after placing…
Never received anything after placing order on March 16.
VE
Vee
Ordered two months ago - STILL WAITING.
Placed a large order over 8 weeks ago for a dance performance. My account still says ‘awaiting shipment’ with NO RESPONSE to any of over 5 emails, and nobody answers the phone.
Had previously ordered two items from them so I thought it was trustworthy, but even then - they say items are returnable, yet don’t answer emails requesting the required Return authorization - so I was stuck with an extra $100 outfit that didn’t fit. Now after spending over a thousand dollars on this large order two months ago, I will have to dispute the charge due to not receiving any of the items.
AF
A F.
scammers
scammers, do not buy anything from this company. been waiting for my items since 17/11/2022.
BR
Britney
Do not be a fraud
I wish I could give no star to this business. I ordered five items on December 29, 2022, I had been waiting for a month, and there were no actions on my order. I sent the first email on 01/13/2023 to them - no replies at all. On 01/18/2023, I sent another email hoping they would say at least they had worked on my order or even that my order had to cancel. Today, 03/22/2023, I tried to call them, but they asked me to leave a voicemail or email. I have tried everything I can, but I have no clothes, no money back, and no reply to J.ING. Do not treat your customers, like a fool.