Jimmy LionReviews of jimmylion.com

El pedido me tardó 10 días más de lo acordado. Escribí a atención al cliente preguntando qué había pasado y ni me han contestado. Pésimo customer service

I placed an order with Jimmy Lion on July 9th, expecting it to arrive within the promised 4–7 business days. It's now been nearly two weeks, and not only did I not receive the product, but the shipping process was a complete mess. I received no tracking number until after I contacted them, and then, to my shock, FedEx confirmed that the package was sent to the wrong city altogether. When I reached out to customer support, I was told there’s nothing they can do about the shipping address and that it’s on me to figure out how to receive the package from the wrong location. To make matters worse, there was zero proactive communication from their side. I only found out that there was a mistake after I had already noticed the issue myself. I’ve requested a refund due to this error, but the lack of accountability or support leaves me wondering if this company even cares about its customers. As someone who ordered from a brand with great promise, I feel completely let down by their poor service and complete disregard for the customer experience.

I’ve ordered from them multiple times, my first order was a year and a half ago, and I’m still enjoying the socks I got back then. They’re super durable with funky designs. Life’s too short for boring socks 🪩

les chaussettes se détricotent. Jimmy lion s'en fiche!!!

First they said my first order was lost by the courier even the courier tracking saying they were waiting to receive the order. They then refunded my order without me asking for a refund instead of just resending it. I placed another order which again sat in the same tracking status of "awaiting consignment" for multiple days. Their customer service strung me along for almost two weeks and eventually stopped replying completely. I eventually just told them to refund my order because I was getting nowhere. Shame theyre so incompetent the designs are actually pretty sick.

Pésima atención al cliente y gestión si tienes un problema con los artículos que has pedido. Básicamente no te solucionan nada y o te quedas con el artículo dañado o pagas la devolución.

I bought a pair of socks from this company in Madrid on vacation. I don’t have an order number or receipt bec i was on vacation and who keeps track of that stuff; it was a one off passed by store and grabbed a few pairs. Also they said based out of nyc so i was like okay cool I live there if there’s an issue. I washed these socks one time. There are 4 visible holes. Poor quality. Cheap. Overpriced. terrible customer service. Continue to demand that I have an order number. It’s like listen I was on vacation I don’t have a receipt or an order number! What do you think I stole these socks! How about if they were a gift?! You’d expect me to ask for a receipt? No what I’d do is tell the person gifted to me these are crap refrain from buying in the future. If this was a company with any sort of class they’d offer a replacement immediately.

Schlechte Passform und noch schlechtere Qualität. Socken reißen beim Anziehen ein. Viel zu teuer. Habe wegen der tollen Designs dreimal bestellt und dreimal schrottige Socken bekommen. Sehr schade.