JibJabReviews of jibjab.com

Nice and funny videos but can we have the option of changing the skin colour? Unless it’s mainly for a specific race and skin colour. I’m sure it shouldn’t be too difficult. I’ve subscribed to your service for some months now but I might have to leave soon.

99% of their videos will be sound blocked on FACEBOOK when posted ! due to violation of rigths! Very unprofessional that this always happen

I accidentally purchased a subscription not even 30 minutes ago, messaged them for a refund right after, they replied within 10 minutes, and refunded my money with no hesitation, problem, or long wait time. My money was back in my account in under 30 minutes of purchasing by mistake! (mind you, I was anxious about getting my money back because it says it takes 2 business days for a reply & 3-5 business days for the refund) Best, most efficient, and the quickest reply from a customer service/support email company I’ve ever used! Thank you so much for making this the fastest, easiest process of refunding my money.

They have quick and responsive customer service!

Amazing job guys. Excellent execution putting this into the hands of the masses in a simple and easy way. This cracks up all my friends and family every time.

I'm surprised to read some of the reviews here as my experience has been completely the opposite! I'm not usually great at writing positive reviews, like most of us I'm faster to put pen to paper when I feel I've been wronged. However two weeks ago, I made a great Easter card using jibjab (not fully realising the annual subscription commitment). So when approx £20 left my account, I contacted them to request a refund; expecting the usual delays/refusals/ avoidance tactics. However, once they had confirmed email address and a few details, I had an email from Morgan in Customer Service, saying that a full refund had been applied (I checked and funds were back in my account) and to please let them know if I felt their service could have been better in any way. It honestly couldn't have! Very impressed and pleasantly surprised. Thank you and well done Jibjab!

Horrible company! Sneaky thieves! Do no use this or they will continue taking money from you and never respond to any requests for refunds or cancellations. They are scum of the scammer world!!

try to force you to pay for a year membership - i only want one card. Blacklist this company until they allow you to buy one month's subscription at a time. I will be spreading this message everywhere till they change it