Scott
After so many disappointments, I found Jewelry This!
I am often suspect of over positive reviews as once upon a time a company offered me products and cash for a positive review. Let me assure you that this review of Jewelry This is honest, genuine, from my heart and not being compensated. Several months ago I had the harebrained idea to create a real diamond ring from a costume ring my girlfriend purchased at Macy’s. I secretly took photos of her ring and shopped several local jewelry stores who claimed to create custom jewelry in hopes of recreating her ring with real diamonds and white gold. One particular large diamond store in San Francisco promised they could duplicate it from my photos. It was a disaster. The center diamond was wrong, the cast was off, it was a terrible experience and I had to fight to get my deposit back. After tangling with 3 other local jewelers, ChatGPT helped me find Jewelry This who claimed to recreate custom jewelry. I was reluctant at first to work with an “online” jewelry store that “claimed” to specialize in recreating lost and stolen jewelry from old photographs. I anticipated my re-creation was going to cost several thousands of dollars and was hesitant to engage with some unknown website entity from San Diego California. Reluctantly I contacted them and was paired with designer Carrie. After a few guarded text messages we spoke on the phone and after about 20 minutes I knew then I had found the right organization. Carrie was amazing. She “got it.” She knew my journey, she knew what I wanted. She represented me. I explained my struggles and she said, “this is supposed to be exciting and fun!” And after my previous hellish experiences, that’s just what she did. It took several weeks of drawings and photos back and forth but I finally approved the final product. Unfortunately, when it arrived and I saw it in real life, I had missed a critical dimension on the ring and it was off from the original. It was totally my fault. After discussing the problem with Carrie, the team went back to work, They preserved the original diamonds, gave me metal credit for the ring and casted and created another ring with the new and accurate dimensions. The second attempt was perfect. The duplication of the original, the quality of the product, the workmanship, the customer support and customer service can not be paralleled. Carrie and Jeweler This were and are amazing. I’m not sure that I will ever re-create another custom 4+ carat diamond ring in the future, but if and when I do, there will be no shopping. I’m calling Carrie and Jewelry This!!




