Happy P.
Beautiful quality workmanship. Good communication. Shipping is inconvenient.
In the end, the ring is beautiful and just as I wanted and imagined it to be! Tricia custom designed a platinum and mossonite wedding band with inset stones. When they sent it, it didn’t quite look right, and I contacted them and shipped it back and they were able to fix the issue and sent it back quickly. I’m very happy with the way that our designer communicated quickly and efficiently with us. I’m very happy with the quality of their craftsmanship. And I’m very happy with the price. The only thing I would mention is that they send everything FedEx signature and ID required. It’s expensive and It’s jewelry, so they are extra careful. You cannot sign for the package and have them leave it on your doorstep. You have to physically be present with ID. This is a difficulty for people who work full-time. They don’t ask you if you want to send it to another address or let you know ahead of time that this is how they’re going to do things. The good news is that the designer was able to change it so that we could pick it up at a FedEx retail location with ID and we were able to pick it up after work. I think they add on a $19 charge in your final payment for shipping. Overall, beautiful craftsmanship, except for the shipping, excellent communication, and I would definitely do business with them again.




