Jewel OceanReviews of jewelocean.com

Finding the rings that I wanted for my wife was no easy task. Although I have bought her some jewelry before, but in no manner am I an expert to know what to buy and what is good. My main concern was to find something within my budget and once I give it to her, hopefully I would see a smile on her face. After lot of searching, I found a ring set which I felt was to her taste. I got the rings from this company and when I received the rings, they looked very good. But the main thing was still open to question: will she love it? Well, on our anniversary, I gave her the rings as a surprise. She was not expecting something as big as this and she could not believe it. She is so happy. She loves the rings, and could not stop thanking me for days.

I am a small jeweler who buys loose diamonds online for my customers occasionally. I normally buy locally buy sometimes online i get good prices. I came across this company and I had never dealt with them before. I called them to ask for diamond price. I got a very good price from them, so I decided to order it. The diamond came to me in 7 days (they had said 9 days) so fast shipment was 1 plus point. The diamond was just like I had wanted, 2 plus point, and finally the price, which all adds up to a super good deal. I would definitely call them again next time I have to purchase a loose diamond online. PS: I just saw the other review from a customer who took her jewelry to pawn store and wrote bad review. Normally all pawn stores would only pay you for gold (which in itself is roughly 50% of current gold price) and they would normally never pay you for diamonds, unless your diamond is certified like GIA certified or top of line VVS-VS quality diamond (for which also they would pay you very little if at all). If you take any other jewelry, they would just pay for gold only. This is how they make money. I know as I am in jewelry business. So judging this company based on going to one pawn store is very harsh.

My husband and I ordered my ring set from this company 3 years ago. It took 3x the promised shipping time to receive them and the day I received the shipment, the center stone of my ring was loose. I didn't bother going back to the company because it came from Singapore but took it to a local jeweler for repair instead. After wearing it for a short time, a side stone came out. This past December, my husband took the ring to a shop to see about fixing or selling it. They told him that they would give him a small amount for the gold but would give him the diamonds as they had no use for them and couldn't re-sell them because of the poor quality. He wound up going to Macy's and buying a replacement set on sale for the same exact price we paid at JewelOcean, for much better quality. I still have the original rings and in comparison, they are very cheap. I do not recommend this company, you can find something nice at a local jeweler or retail store for comparable cost.

This place is a true GEM! I was on the hunt for some heart earrings to go with my necklace. I searched google and INSTANTLY found the winners. The price was just right (retailing at $1,800 and costing just under $800) I had to purchase them threw the layway program as I have major credit card problems at the moment. They did take a little while to get here but I know it was just bad timming due to the snow storms up north (im in Florida). They overnighted me the earrings and made sure to have signed for (big problem with people stealing left packages at homes down here). I LOVE these. they are not too small and not to big. PERFECT for a petite young lady like my self! After wearing them for 5 hours i had a hand full of compliments.. I understand that not everyone is going to have the best views or even the same views. BUT PERSONALLY for me, other then the weather conditions.. I have no complaints!

I decided to order from them because of the price, and after all the 'hints' my girlfriend had given me about what type of ring she likes and what she does not, I thought I had found a design that matches close to her expectation. It was something big for me, to order the ring online, as I have never done so before, specially a large and such important purchase as this. I talked with the company twice and I went ahead with the order. Thing went smooth, Now my main concern was will she like it. The ring was with me, and I proposed to her. To my much relief, she loves the ring, only the ring size I had ordered was too small. So she wore the ring on her pinky finger the whole night. Next day I called the company back, if they can resize it, and it was not a problem. We got the ring back, and everything went ok.

Please be VERY careful dealing with this company. The way they handle things is very unprofessional. You'll see below you many positive reviews but you can be sure those have been planted by the company itself. After my own situation with JewelOcean I did an extensive web search and saw the same thing over and over: false positive reviews and here and there real complaints from real customers. I ordered a necklace early January this year. After over two weeks of silence from the company (no shipping receipt, no UPS tracking number, etc) I had to personally call them to ask what was up. Turns out they hadn't even shipped it because of "bad weather". Later I get an email saying according to USPS my package has been lost. I called again and asked for an explanation, and they said "according to my tracking number, the package is untraceable). I ask for the tracking number to check myself, and the guy gets audibly flustered and starts snapping back at me, changing his story to "USPS never shipped your package so there is no tracking number". Everything about this company is super super sketchy, from the Indian guy who always seems to answer my phone calls to the unprofessional emails they send, to the generic positive reviews they seem to get on every site. Just don't order from them, please. Trust me. PS. I never ended up getting that necklace. There goes a planned birthday present.

When my husband decided that the time was correct for our rings upgrade, we went back to this company. We had purchased the engagement ring from them about 1 year ago and we used them again to upgrade the center diamond. I am very happy with their services again. If we decide to upgrade my ring again in the future, i will contact them again for prices.

My fiancee ordered this year ring of this website. Ring was around 500 dollars which is really affordable. Reviews of ring on their website were really good so my fiancee decided and ordered it. It took almost 2 months to got ring. They always had some explanation and apologies. When ring arrived there was little bug on a ring. It supposed to be two holes just under the diamonds when one was drilled and another one wasn't so i had to went to jeweler and fixed it coz it was so obvious. After that all was grand till in few weeks one of the diamonds didn't fall off the ring. Luckily i had so much luck and found it so i have to go and fix it again. So ever since i recieved ring it's second time. So quality after two months waiting for it doesn't look a greatest... I don't think i would ever order anything of them.