Belizeantics
unreasonable and constant delays to ship
I ordered an item in February of 2026. It was backordered and supposed to ship in April, and then I received communication that it was still on backorder and won’t ship until May. Now, as of May 29, 2026, the item won’t ship until the end of June. I feel like I’ve been ripped off.
Response from jetsetcandy.comMay 29, 2026
Hi, I’m one of the partners at Jet Set Candy. I’m very sorry for this experience. While we absolutely need to fix the supply chain issue, please know we would never rip you off. I can’t pull up your order number here since your information didn’t come through, but we are absolutely happy to refund you at any time. We try to be upfront about delays so our customers can decide whether they’d rather wait or cancel. I’m sorry we clearly failed you here. Making our customers happy is one of the things we care about most. Please email us at [email protected] and let us know if you’d like to cancel, and we’ll take care of it. Many thanks.