JetPens.comReviews of jetpens.com

I never would have tried fountain pens if it weren't for JetPens. I've always wanted to try using one but I never attempted buying or using one before because I didn't know how to care for one. When I found their site, I was so happy that they featured a wide selection of beginner-friendly pens AND a ton of resources to help me care for my pens. Now I use fountain pens almost exclusively for journaling and I wish I found Jetpens sooner!

I bought some ink off this website. I was a little concerned as they charged me a small fee that they stated was to verify that my payment source was not fraudulent, but once I verified that they refunded the small fee. Shipping was surprisingly fast.

JetPens sets the absolute standard for customer service. Even Amazon could benefit from their complete mastery of the customer experience. The fast accurate order fulfillment cannot be improved. I was surprised by the package in the post today (Monday) that was ordered on Friday. Dealing with JetPens is pure joy.

I order from JetPens at least once a month and have done so for years. The one time I received a defective product they were super responsive and resolved the issue immediately. Packaging isn't fancy or pretty, but always more than adequate to protect what I've ordered. Their website has *so* much information regarding products, both in terms of product descriptions and tutorial/informational videos. They have a wonderful selection and decent prices. They win for free shipping minimum purchase. Always a pleasure, and one of my favorite retailers of any sort.

Got just what I wanted. Happy.

i've purchased from jetpens multiple times, and i am always pleased with what i receive. they have a great array of products, and they are constantly adding to their inventory. i've always gotten new, well packaged items and have never needed to contact customer service. the shipping is also super speedy!

While they don’t have the fanciest packaging, or the fastest shipping (still fast enough, most orders get to me in about 5-7 days), I just love jet pens. They have a great selection and a site that is pretty easy to navigate. (You can search washi tape by size, color, theme, and brand for example). The only thing I don’t love is that things are frequently out of stock. Also, I wish you could filter out the out of stock items, so you don’t have to scroll through items that you can’t even purchase.

I'm a pen nerd! I admit it. At least here lol. JetPens is the best place I've found to window shop and to try out new fun pens. I particularly like their samplers, where you can get a bunch of different pens of a similar type, to test them out, Especially during COVID where we can't go test out pens at the local stationary store. Really good prices too.