Jet2Reviews of jet2.holiday

The worst airline ever very rude and racist staff I was only 0.1kg over on my hand luggage and they said reduce it or I will be charged but strangely enough the white lady before me was 1 kg over yet they let her through

Sa Coma Hotel Platja Jet2 package on arrived at approx 3/4 in morning after delayed flight, strike action at airport etc etc & entered room on 5th floor and Cockroach greeting us. Persistent chap booking us in on front desk, with dated tablet came up prompt to locate Cockroach sprayed his aerosol that made my disabled daughter get sick & when she awoke in morning her eyes were all swelled up. We had tablets for her so not a good start….my review is so long & thorough you can read it on Tripadvisor for this hotel Platja Sa Coma. A real poor holiday, Jo public coming in off the street with family & friends using pool we are paying for? When I asked manager why they were allowed in he told me restaurant were offering ‘free’ use of pool if you ate in restaurant/cafe, lock on back gate open to anyone walking in off the street when I mentioned this to manager on Monday/Tuesday he told me ‘it was only for another day’ but we witnessed people coming in after all week till we left, notice board outside restaurant advertising free use of pool if you use restaurant, this was up all week advertising day before we left, saw manager 3/4 times in hotel near front desk, not once we see him walking around the pool monitoring loud groups nattering in pool using it for free as they supposedly ate in cafe. Lots of noise as ‘family & friends group of 25/30 talking out loud and not even swimming expect they were in for a wash as well. Read my more thorough review on TRIPADVISOR everything is as stated. Cockroach on 5th Floor

Appalling website and app experience. I have booked my flight twice as the app has a mind of its own

I want to write a true story about Jet2 airline. Last night I had to cancel my flight to Izmir in Turkey due to a death in my family. Today I received an email from Jet2 saying my money I paid to the company cannot be refunded and I have to call it a big scam and crime. In the future if they let me fly with their company for free I would not go because the worst airline not only in the UK but in the whole world. I am 65 years old but this has never happened to me in my life, shame on this company how they steal money from customers. I would never recommend them even to my worst enemy because how do they think it should be normal, it is a big robbery on their part, it means whether you used our service or not we take your money. Dear readers of this truth about Jet2 airline, please keep in mind that this company will take your money whether you fly with them or not, shame on them. I am really sorry that I cannot leave less than one star. Thank you very much to all the readers of my truth about Jet2. Kind regards

Personalet

Absolutely sh*te services. Had the worst experience at grand canaria coz of their way of handling stuff. Rumpant discrimination. Not recommended