JerryReviews of jerry.ai

Response from JerryMar 2, 2026

Hi Abdelkader, thank you for the great feedback. We’re glad you’re having an amazing experience. It means a lot that you took the time to share this with us.

Response from JerryMar 2, 2026

Hi Lamar, thank you for sharing this. We’re glad your experience felt easy and smooth from start to finish. That’s exactly what we aim for. We appreciate you taking the time to leave a review.

Response from JerryMar 2, 2026

Hi Jose, thank you for the kind words. We’re glad the app was easy to follow and helped you find a better price. That’s exactly what we’re here for. We appreciate you taking the time to share your experience.

Response from JerryMar 2, 2026

Hi Raj, thank you for flagging your concerns. We’re sorry this experience left you feeling uneasy. We want to be very clear that we never sell or share your personal information with third parties for marketing purposes. When you request quotes through Jerry, your information is shared securely only with licensed insurance carriers so they can generate real pricing. And even then we do not share your contact details, as these aren't necessary for quoting. We know how frustrating unsolicited calls can be, and we take privacy concerns seriously. Please know that your data is safe with us.

Response from JerryMar 4, 2026

Hi Olena, we understand how upsetting it is to see a premium increase unexpectedly. After reviewing the history on your account, the quote process included changes to a key rating detail. That information was edited more than once by yourself as you went through the quoting, and the policy was ultimately issued using the selection that was active at the time you chose to bind coverage. Later, when the carrier completed their standard verification review, they adjusted the premium to reflect the correct rating factor based on your record. That adjustment was made by the insurance company based on underwriting guidelines, not by Jerry approving something you didn’t qualify for. When you contacted us in February, our team explained what caused the increase and processed your cancellation request promptly. We’re sorry if any of that communication felt unclear or delayed. Insurance pricing can change over time, and the best way to keep costs in check is to compare quotes regularly to make sure you’re still getting a competitive rate. That’s something we’re built to help with, and we’re always here to help you shop and review options, should you decide to trust us again.

Response from JerryFeb 28, 2026

Hi Ed, we’re really sorry you’re dealing with this. We understand how frustrating it is to see a cancellation fee when you expected everything to transition smoothly. After reviewing your policy, it appears the prior Aspire policy was canceled mid-term rather than at renewal. When a policy is canceled before the end of its term, the carrier may apply a standard mid-term cancellation fee, which is outlined in their policy terms. This fee is set and charged by the carrier, not by Jerry. That said, we understand why this feels upsetting. We should have made the implications of a mid-term cancellation clearer. As a courtesy, we’re reaching out to Aspire to see if there’s any possibility of an exception, though we can’t promise the outcome. If you’re open to it, we’d really like to stay involved and help however we can. Please reach out to us at [email protected] or call 1-650-753-7799 so we can review your situation together and work toward a resolution.

Response from JerryFeb 24, 2026

Hi there, we want to clarify a few important points. Jerry does not access your Google Maps data or driving history without your permission. Our feature, DriveShield, allows users to track their driving through an optional telematics program. If the score is favorable, and only then, it can be shared with a carrier if it qualifies the customer for a discount. This feature is completely optional and requires explicit opt-in. It is not required to compare or purchase insurance. We understand that rising insurance rates are frustrating. Unfortunately, higher premiums are an industry-wide trend right now, driven largely by increased repair costs and broader market conditions. Jerry is a licensed insurance agent, which means we do not set prices ourselves. Insurance rates are determined by each carrier based on their own underwriting models and long-term rating factors such as claims history, location, vehicle details, and overall market data. We’re happy to explain in more detail how Jerry works and how to make sure you’re getting the most value from your coverage. We’re not able to reach out directly based on this review, but if you contact us at [email protected], we’d be glad to help.