Andrew M.
Hello Jase Medical,
Hello Jase Medical, Thank you for your prompt service and timely follow up to my inquiry. The service that you are providing provides preppers with a greater degree of independence and readiness. Andrew Maggard

Jase is built around one simple belief: people should have reliable access to the medications and medical resources they may need, before they need them. Our mission is to help individuals and families be better prepared for everyday health needs, unexpected emergencies, and disruptions to traditional care.Through a simple, online process, people can get access to emergency antibiotics, other life-saving and important medications (like Epipens, Ivermectin, Albuterol and more), world-class first aid kits, and emergency food and water filtration. We are constantly listening to our customer's needs and providing solutions they can count on.
Jase Medical (jase.com) has 470 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Andrew M.
Hello Jase Medical, Thank you for your prompt service and timely follow up to my inquiry. The service that you are providing provides preppers with a greater degree of independence and readiness. Andrew Maggard
Nola B.
Jase Medical is a life saver. They step up to provide what's needed,even when regular PCP' sit and wiggle their thumbs,but pretend to care about a patient health and safety. Thank You Jase Medical Sincerely Mr. W. Taylor
Brian M.
Great product with super fast shipping. If you send an email you get a real response from a real person. Highly recommend
Melinda R.
I was told by my Sister what a great opportunity it was to be able to order the emergency meds and that I should order some for myself. I am so glad that I did! Not only is the product very nice but the customer service is fast and very helpful! I will be ordering again soon for the rest of the family!
Craig
Communication after order was sparse, but customer service was excellent. I guess that Jase is struggling to keep-up with demand, and the supply chain issues aren’t helping. While I have not received the case and booklet yet, I did get the antibiotics in a reasonable time. That’s the most important thing. I will definitely order with Jase again, and recommend them to others.
David W.
Unhappy Customer Turns Raving Fan I ordered my first Jase Case in November 2021 and received the meds but no case. Due to backorder or supply chain or whatever. Was continually told "2 weeks" or "soon". Finally in February 2022 after watching my wife (and other people) purchase their Jase cases and receiving both meds and case, i grew angry. Angry enough to post on social media that Jase didn't understand the concept of when new cases come in they go out to the people who have been waiting longest FIRST! You are quite fortunate that Anna Beach was the one who handled my case. It was she who talked me off the ledge, got my case to me within 2 days and apologized on behalf of the company. I understand growing pains and high demand..... but 3 months of waiting with no real resolution left me with a sour taste. Anna fixed all that and turned it around. She was very articulate and well spoken. You best keep her around. My wife and i will be ordering again as soon as we can. And we tell others when possible. Of course I never posted my complaints to social media. And will never do so, thanks to Anna. Kudos to her. I know we aren't supposed to mention names or call people out, but you need to know she is a valuable asset to your organization. Listen to her advice on FIFO inventory please. Well done Anna. David Wilmert - Lincoln Illinois
MS
I was told that I would receive a case (which I really don't care about) and, most important, a guide book. I do care about the guide book. I received neither. They said I could reach out at any time with questions. I have emailed them FIVE times requesting either the guide book or a way to download it. They do not answer -- not ever. Find another way to get your antibiotics. They are extremely speedy taking your money, but you won't hear from them again. Highly disappointed. UPDATE: I received the case & booklet today, 5/7, which I was very glad to receive the booklet for sure. So they did fulfill their end there. I didn't get responses from emails. I don't know why, but I do have all the dated emails I tried to send. That being said, I did recommend them to a friend for emergency antibiotics, and they did purchase. I'm happy with the service and the meds, just not the communication.
Response from Jase MedicalMar 19, 2022
MS - First I would like to thank you for your review. We take all feedback very seriously as our number priority is to our customers as we work on preparing our families and communities for the inevitable. As the head of customer support I read each and every email that is sent in on a daily basis and verify at the end of every day that every email is responded to. The fact that you sent 5 emails which you claim were not responded to is virtually impossible since every email is responded to within 12 hours. I'm wondering if you emailed a "do not reply" email address. Assuming that you did, I would like to apologize for the mixup. The ebook is downloaded on our website for free and we would have sent you the PDF version immediately if we had seen your email. I'm so sorry for the mixup and hope you will give us another chance to help ease your frustration. Please email me directly: [email protected] so I can make this up to you directly. With much love and respect, Suzette.
Lisa J.
BUYERS BEWARE: I am super pissed at Jase Medical right now. On December 28th I paid $259 and only got the meds, no bag and no instruction bulletin. They have told me that they have a different supply system for Youtube influencers (who advertise a full kit)???? and the remaining items will follow but so far nothing. To me they are engaging in deceptive advertising!
Response from Jase MedicalFeb 16, 2022
Lisa, I'm so sorry we are behind on shipping out the bags and booklet. As we have explained to you we have experienced much more demand than we anticipated and the free bags and booklets we provide with every order are about 30-45 days behind. We should be caught up in about 10 days and you will get your free bag and booklet then. Thanks so much for your patience and we hope you can forgive our delay in getting that to you as we catch up to demand.