Japan AvenueVisit the store ➔ ⛩️ Japan Avenue is an online store for lovers of Japanese culture — and for anyone curious to discover unique, thoughtful gifts from Japan. Our mission? To make Japanese culture accessible to everyone. 😊 Our small and passionate team works hard to bring you the best of Japan at fair prices. From traditional clothing and tableware to home decor, lucky charms and more 🤩 — you're sure to find something that sparks joy! 🚀 Fast and reliable shipping 🇯🇵 Authentic products made in Japan 🎁 Unique and original gift ideas 👍 Friendly and responsive customer service 📦 Return your items within 60 days Between tradition and modern design, between minimalism and kawaii — discover the world of Japan Avenue today! Shop new arrivals ➔ Browse gift ideas ➔ Got a question? Our team is happy to help. Contact us here.
Japan Avenue (japan-avenue.com) has 237 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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237 approved reviews, newest moderated first
Roy D.
Loved the quality of the things I bought. Thank you very much
Response from Japan AvenueDec 16, 2025
Hello Roy, Thank you for your lovely feedback! We’re delighted to hear you loved the quality of your items. Wishing you a great day, Team Japan Avenue
RICHARD P M.
Great product. As advertised if a little lighter weight than hoped. But a terrific Japanese noren, via Paris.
Response from Japan AvenueDec 15, 2025
Hello Richard, Thank you very much for your feedback! We’re glad you’re enjoying your Japanese noren. Thank you as well for your note on the weight. Have a great day, The Japan Avenue Team
Rosco M.
Still don't have the picture I ordered
Response from Japan AvenueDec 23, 2025
Hi Rosco, We’re very sorry for the inconvenience caused. According to the tracking information, the order was marked as delivered on 13/12. If this is not the case, please don’t hesitate to contact us so we can look into the situation and assist you further. Kind regards, The Japan Avenue Team
HB
Good product and quick delivery service, received well before date expected
Response from Japan AvenueDec 15, 2025
Hello, Thank you for your review! We’re happy to hear that you were satisfied with both the product and the fast delivery. Have a great day, The Japan Avenue Team
Fe V.
I emailed the customer service and completed the form online one day later for an import duty issue because there was a mistake in the shipment slip (declared value 10 times higher than actual value, so subject to heavy import duty) and until today, I have not received any reply form the customer service. Reply to your message 22 Dec: it was resolved because I spoke with the custom officer showing the discrepancy between the invoice and your declaration. It would have been easier if you had sent me the revised declaration form in due time.
Response from Japan AvenueDec 23, 2025
Hi, We sincerely apologize for the lack of response and for the inconvenience caused by this situation. We understand how frustrating this must have been. The issue regarding the customs declaration has now been resolved, and we are sorry for the delay in communication. Thank you for your patience, and please do not hesitate to contact us again if you need any further assistance. Kind regards, The Japan Avenue Team
Clara R.
Very good service and products.
Response from Japan AvenueDec 15, 2025
Hello Clara, Thank you very much for your feedback. We’re delighted that you’re happy with both our products and our service. Have a lovely day, The Japan Avenue Team
Sharon
I always have a great experience buying from Japan Avenue - the products are fun and affordable and the service is fantastic
Response from Japan AvenueDec 15, 2025
Hello Sharon, Thank you so much for your kind words and continued trust! We’re thrilled to hear that you always have a great experience with Japan Avenue. Have a wonderful day, The Japan Avenue Team
Linda P.
I have not received my items, they have been in Tennessee at the fedex facility since 11/25/25 so I can’t rate them.
Response from Japan AvenueDec 23, 2025
Hi Linda, We are very sorry for the inconvenience caused. Unfortunately, the shipment encountered an issue with the carrier and did not reach you as expected. The order has been fully refunded, and we sincerely apologize for this situation. Please do not hesitate to contact us if you have any questions. Kind regards, The Japan Avenue Team