jacuzzibathremodel.com is listed under Bathroom & Kitchen.
jacuzzibathremodel.com (jacuzzibathremodel.com) has 139 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Becky G.
I cannot recommend buying a jacuzzi tub for the following reasons: shabby parts (had to replace the panel / cover twice; panel delivered to my house was broken. First motor did not work. Had to order another motor. The jacuzzi repairman was older, shared he was ready to retire, & kept putting off repairs. It took 6 months before everything was resolved. NOT worth the cost!
Darren K.
Jacuzzi bath remodel was referred to us from Angis List website and so they started calling us to give us a quote and we told them we already finished the project and please stop calling but they literally call us at least 5 times a day from so far 36 different phone numbers and will not stop. and its been going on for a month now .. and if i tell them we already finished our bathroom project they just hang up on us and call back an hour later. and i guess there is nothing we can do . its at an harassment level and extremely unprofessional ..unbelievable !!
Irene
I would give them ZERO STARS. Sales person wanted to record conversation (which I didn't consent) I found them to be overpriced. Used old, pushy sales tactics thinking that they can take advantage of senior citizens. The "consultant" wanted me to "sign right here, right NOW, otherwise this offer leaves with me" I showed him to the door.
Tamera
I would have given it a "ZERO" but they didn't have it. They reached out to us and set an appointment for Saturday at 2 pm. At 2:18 pm I called customer service and was told they would be calling us back within a few minutes. At 2:40 pm they returned call only to tell us they couldn't make it. Wanted to reschedule for the following Monday at 2pm or 4pm. Doesn't work for us we work. WE WILL DEFINETLY NOT BE BYING FROM THIS COMPANY! Wasted effort in preparing for them to come. NO CALL NO SHOW and we had to call them.
Jon Z.
Don’t waist your time getting an estimate. I got halfway through the presentation and read the average price was 16-18,000.00 for taking a tub enclosure out, and putting a new shower in. I asked the rep to leave, before seeing samples, and getting a price.
Judith M.
Follow up to my April 6, 2026 review. Still have not heard back from Jacuzzi Bath Remodel. Discrepancies: installer said he installed the shower chair at the height of my toilet (18 inches). I had requested he speak to me before installation-he did not. The chair was installed at 14 inches! Secondly, when installing the chair he knocked through the wall of the master bedroom. Obviously they have not been repaired by Jacuzzi. To keep the update on schedule I had to hire an additional contractor ( more $$$) to fix the wall and raise the chair to the 19 inches (5 inches) it needs to be. I resent being told there is no middle man, the buck stops with Jacuzzi and one only has to call Jacuzzi. Yes, it does stop with Jacuzzi because they never get back to me. My recommendation is DO NOT USE JACUZZI BATH REMODEL.
Christine A.
Just had someone come to give us a quote. Spent 2 hours talking our ears off and would not leave when we said we needed time to think about it. Kept just offering 10% off - then a whole 3K off to get us to commit. Completely pushy sales pitch
Steve M.
Instalation may be free but they over charge for everything else. Instalation only covers the walls and accessories that they sell. Any plumbing electrical or structural work is all outsourced and is NOT covered under their Instalation cost. they don't tell you that.
