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Jacks Small Engines (jackssmallengines.com) has 71 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Gus Feher J.
Very arrogant about what they did and they didn't show me what they replaced or try to show me what the items were that was fixed.Will never used them again for anything and will not purchase anything ever again.There hourly rate is 100.00 an hour thats a little excessive. We'll I consider them to be poor people freindly.
Michael J.
When you go from time of order - "in stock soon, usually ships within 2-10 days" to order acknowledgement status - "Back Ordered, on order from vendor with expected delivery of 4 weeks", that is very miss-leading. It would be better to state - parts are ordered direct from vendor, delivery subject to part availability and manufacturing lead time.
Smitty
Not real happy with these guys right now. Bought an Ironton sprayer from Northern Tool about a year ago. the sprayer wand leaked like crazy this spring and Northern Tool advised me that a replace wand was available through Jacks Small Engines. Ordered the wand in early April 2025 and have received 3 emails stating they're waiting on the part from the manufacturer. Estimated shipping is NOVEMBER 2025 !!! Really ? Only took a couple of hours for them to run my charge card. Not happy right now.
