Jacks Small EnginesReviews of jackssmallengines.com

I ordered parts from Jacks Small Engine Co. for my weed cutter. This company did a fantastic job finding the parts that I needed for repairing it. Some of the parts were placed on back order because they weren’t readily available. I informed the company that I wanted the back order parts. It took longer to get those parts, but this company was very attentive and remembered what they needed to do. When the back ordered parts became available, they readily shipped them to me with no additional charge for shipping. This company is wonderful and I will order from them every chance I have for my tool and equipment parts. I give them 15+++ rating. Thank you for doing above and beyond service and for a smooth transaction.

Part of my order was not in stock but jacks shipped the partial order per my request at no additional fee,the communication via email was great and my parts were correct and received in perfect condition in a timely manner . Thank you Jacks for your great service !

I looked around in vain for days in our places and struggled where to find the lost screws for my Toro blower’s Briggs & Stratton engine housing/shroud exhaust system. I went online and stumbled upon Jacks Small Engine and spoke with a staff member late that day who sent me the correct drawings, parts/Manual and description’s pdfs based on the engine model number given. Looking at the Briggs & Stratton’s appropriate drawings was not an easy pick and order process for me since the exploded views of parts diagrams available online are not, in my opinion, well depicted, perspectively, to figure out. The screws shown in the diagrams and parts manual are, in my opinion, lacking in size description and required quantity to help me decipher them. But, I appreciated the patience, mechanical aptitude and intuition of the staff who helped me confidently identify precisely the two screws based on our telephone conversation. I ordered the parts, with reasonable price too (as later compared to others) on Jan. 15 and received them on time five days later. Now, I’m glad I got the snow blower up and running again especially at a time like this in Chicago area. I now also have the peace of mind and confidence where to go for appliance parts like these ones in the future. That was an excellent service. Thanks to the staff member (Laura) and the company.

Was worried about these reviews but I ordered a frame for my lawn mower bag and I received it in about 10 days. No problems and a great price.