Jack's Flight ClubWe're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Jacqueline B.
Easy to use customer service email. I had a response to my query the following day. Excellent service
Response from Jack's Flight ClubAug 21, 2025
Thanks for the review, Jacqueline! We're really happy that you were able to easily reach out to our Member Experience and have your query sorted :) If there's anything other help you need with your membership, please don't hesitate to get back in touch!
Laura L.
Dusan persevered and continued looking for the answer to the question I was asking until he found the answer and he communicated very clearly and very politely.
Response from Jack's Flight ClubAug 20, 2025
Laura, thank you so much for sending this feedback. It has been shared with Dusan and the entire Member Experience team, there were grins all around! Other than finding great deals, we want to re-write how members see customer support and that's just why our team is called Member Experience. Our aim is to help you through your queries and get you on track to booking your next holiday, giving you the best experience we can along the way :)
philip
Prompt and most helpful response
Response from Jack's Flight ClubAug 20, 2025
This was wonderful to see, Philip, thank you very much :) We do try our best to make sure that we are not only resolving any issues and giving you the best answers, but also that we get this done as quickly as possible. We're beaming that we met this goal and please don't hesitate to reach out if you need help again!
Sally R.
They were fast to give me my refund.
Response from Jack's Flight ClubAug 18, 2025
Hey, Sally. We are so happy that we were able to resolve your refund query quickly, ensuring a smooth and efficient process when reaching out to us. We hope that we will see you back on our Premium list in the future!
customer
Very good deals
Response from Jack's Flight ClubAug 18, 2025
Thank you so much for taking the time to leave your review! We're so glad that we've been able to find you some awesome offers already. We work very hard to find the best flights, ensuring that the savings from just one of our tips will cover the membership fee. We hope that we will continue to help you go on even more travel adventures and please don't forget to send us a postcard the next time you book :)
Mr W.
If you travel a lot, or even if you don't, you could save the member fee and lots more on just one flight. They root out fantastic deals that we would hardly ever find on our own.
Response from Jack's Flight ClubAug 14, 2025
Hey Mr. Williams, thank you so much for taking the time to leave your review! We're so glad that we've been able to find you some awesome offers already. We work very hard to find the best flights, ensuring that the savings from just one of our tips will cover the membership fee. We hope that we will continue to help you go on even more travel adventures and please don't forget to send us a postcard the next time you book :)
InPost
It helps you find affordable flights to your dream destinations
Response from Jack's Flight ClubAug 12, 2025
Thank you so much for your review! We are so happy that we've been able to find you offers for your dream trips and we hope that we can continue to do so. If you ever need any assistance, please get in touch with our fantastic Member Experience team by emailing: [email protected]
John W.
Prompt helpful response
Response from Jack's Flight ClubAug 12, 2025
Hey, John! We're delighted to see that our amazing Member Experience team were able to help with your query quickly and efficiently. Don't hesitate to get back in touch with them whenever you need assistance with your membership :)
