Jack's Flight ClubWe're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Rukhsana
Very easy to deal with. Issue resolved quickly and without any hassle. Very refreshing.
Response from Jack's Flight ClubOct 29, 2025
We're so happy to see this, Rukhsana! We're glad that we were able to clarify your account query, so you could access your Takeoff membership and take advantage of the amazing flight offers. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Melanie D.
Great communication and offers all year round !
Response from Jack's Flight ClubOct 29, 2025
Melanie, thank you so much! We aspire to not only provide the very best flight offers, but also package them with top notch travel inspiration - a lot of which comes from our very own, wonderful navigators! We're beaming that you've been enjoying the service and we look forward to continuing to bring you the best travel inspo out there :)
seddika A.
Diversified options, more towards my interests.
Response from Jack's Flight ClubOct 29, 2025
Thank you so much, Seddika! You definitely put a smile on our faces and we're so happy to see that we've been able to satisfy your expectations and have been giving you the travel inspiration that you're after:) If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Will K.
We weren't using.... just to busy, and not doing the kind of travel that Jack's seems to excel at. So we cancelled after the first year. We were actually a day or so late in doing so, but a single message to their online messaging quickly brought refund and closure. So this is for their customer service. Well done, thank you.
Response from Jack's Flight ClubOct 29, 2025
Your feedback has been forwarded to our amazing Member Experience team! This made us all so happy. Yes, we provide wonderful flight offers but we also want to make your interactions with customer support wonderful too. This is just why our team is called Member Experience :) If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Katie
I needed to regain access to my account, but was unable to do so contacted their support. Speedy response and problem resolved quickly! Really appreciated- thank you
Response from Jack's Flight ClubOct 29, 2025
Hey, Katie! Thank you so much for sharing your feedback with us :) We're so happy the member Experience team were able to quickly resolve your account query, so you were able to gain access. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Ian S.
Although they have few premium and club class offers as opposed to economy flight offers, they do provide a very good service advising of cheap deals 
Response from Jack's Flight ClubOct 21, 2025
Hey, Ian! Thanks so much for this review :) We definitely are working on getting you the very best flight offers but that does not mean we are not checking for premium flights too! We hope that we can continue bringing you the best offers and opening up your world of travel even more!!
HEATHER P.
Helpful folk.
Response from Jack's Flight ClubOct 21, 2025
We were so happy to see this, Heather! We don't only focus on amazing flight deals but also on providing the very best member experience that we can :) If you do ever need anything else, please don't hesitate to get back in touch with the team by emailing: [email protected]
Lesley C.
Dealt with my query promptly and efficiently without any problems. Couldn’t fault them.
Response from Jack's Flight ClubOct 14, 2025
We love to see this, Lesley! We're happy that your account query was dealt with efficiently and quickly :) If there is anything else we may help with, please let us know!!
