Jack's Flight Club Reviews | Read Customer Reviews of jacksflightclub.com

Jack's Flight Club Reviews | Read Customer Reviews of jacksflightclub.com

Jack's Flight Club reviews

Showing 337 reviews with 5 stars · Clear filters

customer
Nov 8, 2025
Customer service at its best
When I inadvertently forgot to cancel my free trial and it automatically renewed, I explained the situation and received a prompt refund with no questions asked.
Response from Jack's Flight ClubNov 11, 2025
Thanks for sharing this, it made us so happy! We are pleased that our Member Experience team was able to get your query sorted out efficiently and to your satisfaction. Please don't hesitate to reach back out to our Member Experience team by emailing: [email protected] if you need anything else :)
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Elaine A.
Nov 7, 2025
Prompt response and useful advice
Prompt response and useful advice
Response from Jack's Flight ClubNov 11, 2025
Hey Elaine Thank you so much and we're happy to see this! We're glad that we were able to help get your account set up correctly, so you can get the most out of your membership and take advantage of the amazing flight offers. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
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Sarah
Nov 5, 2025
Friendly and helpful
Friendly and helpful
Response from Jack's Flight ClubNov 6, 2025
Hey, Sarah! Thanks so much for taking the time to leave your review :) We're so happy to see that your query was dealt with efficiently and resolved in no time by our wonderful Member Experience team. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
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Palkh D.
Nov 4, 2025
they were able to help me out and…
they were able to help me out and refund subscription amount
Response from Jack's Flight ClubNov 4, 2025
We are so happy to see this, Palkh! We're glad the Member Experience team were able to sort your refund quickly and hassle free :) Our goal is to always make your experience a pleasant one. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
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Madeleine T.
Nov 3, 2025
Fantastic customer service
Great service offered and fantastic experience with the customer service team. The agent I spoke to was extremely helpful and understanding of my situation. Clearly a company that values its customers!
Response from Jack's Flight ClubNov 4, 2025
Madeleine, this absolutely made our day! Our agents are some of the very best and we're thrilled to see that your interaction with them was nothing short of the standard that you can always expect. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
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G L.
Nov 1, 2025
Gave me my money back straight away no…
Gave me my money back straight away no fuss !!! Really good
Response from Jack's Flight ClubNov 4, 2025
Hey there! We're so happy to see this and thank you so much for letting us know :) Our Member Experience team are always working to not only quickly handle your queries, but also get the process done as smoothly as possible. Your feedback has been shared with them and they were thrilled! If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
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Katie S.
Nov 1, 2025
Great easy customer service
Great and easy customer service
Response from Jack's Flight ClubNov 4, 2025
Hey, Katie! We were so pleased to see this, thanks so much for leaving your feedback :) They are called Member Experience for a reason because they go beyond what is customer support to really make your interactions with them a pleasant one. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
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kenya405
Oct 31, 2025
Excellent flight information and prices
Excellent flight information and prices
Response from Jack's Flight ClubOct 31, 2025
Thank you so much for this, Kenya :) We're very happy to see you've not only been enjoying the great flights but also the wonderful travel inspiration that comes along with them! We hope that you book a flight soon and once you do, please send us a postcard. We absolutely love being a part of your travel adventures.
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