Jack's Flight ClubWe're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 337 reviews with 5 stars · Clear filters
Anthony G.
Very good customer service.
Response from Jack's Flight ClubNov 19, 2025
Hey Anthony, Thank you so much! Our Member Experience team really do live up to their name, they’re committed to going above and beyond to make things as smooth and helpful as possible. If you ever need a hand with anything, feel free to get in touch at [email protected] We’re always happy to help :)
Lindsey B.
Extremely prompt and efficient response.
Response from Jack's Flight ClubNov 18, 2025
Lindsey, Thanks for taking the time to share this! We’re happy we could clear things up and make the process smooth for you. Staying honest and helpful is a big part of what we do, and it means a lot to hear we got it right. Wishing you plenty of great travels ahead!
Drewd
Quick follow-up and resolution on my issue
Response from Jack's Flight ClubNov 18, 2025
Thank you so much for the lovely review Drewd — we’re really glad we could get this sorted quickly for you. Our Member Experience team always wants things to feel simple and stress-free. Please feel free to reach out if you have any other queries :)
Mikhail D.
Great experience, even when I needed help with customer support.
Response from Jack's Flight ClubNov 18, 2025
Hey Mikhail Thank you for this — it truly means a lot. We’re pleased that everything was resolved to your satisfaction and that the process felt smooth from start to finish. If you ever have questions or need assistance again, our team is always ready to help. [email protected]
Chris B.
Very helpful service.
Response from Jack's Flight ClubNov 18, 2025
We really appreciate the wonderful feedback Chris! It’s fantastic to hear that you had a positive experience. Our goal is always to make things simple and easy to understand, so it’s encouraging to know that the information and support you received hit the mark. Thanks again for taking the time to share your thoughts :)
Jen
What a customer experience! Such positive engagement to my query! Signed up for a trial but wanted to cancel the forwarding subscription. Friendly, confident and reassuring is how I would describe my engagement. Cancelled subscription after realising I won’t actually be able to take advantage of the fab offers in the coming year but I will the following year and can’t wait to take up the subscription.
Response from Jack's Flight ClubNov 14, 2025
Thank you so much for sharing this, Jen — your review truly made us smile. We’re so happy to hear you had such a great experience with us. We can’t wait to welcome you back into The Club when you’re ready — we’ll be here, excited to help you find your next great adventure. If you ever need anything at all, our Member Experience team is always happy to help at [email protected]
Julian
Really useful, great if you are constantly looking for cheap flights.
Response from Jack's Flight ClubNov 12, 2025
Hey Julian, thanks so much for sharing this — it really made us smile! We're so glad we could help get everything sorted for you. We love finding amazing flights and inspiring our members to explore places they might never have imagined, while sharing tips to help them make the most of every adventure.
lilacT
Friendly, efficient team, quick to respond to questions. Great tips and service. Recommending to friends.
Response from Jack's Flight ClubNov 11, 2025
We’re thrilled you’re enjoying the service and that our team’s care and support have made a difference. We aim to bring you more than just great Flights — we want to share travel inspiration and tips that make your adventures even better. Thanks a ton for recommending us — that means the world! We hope you’ll be off on your next trip soon! When you do book, don’t forget to send us a postcard — we absolutely love being part of your travel stories.
