Jack's Flight ClubWe're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Jan S.
I was having difficulties having just joined but the team responded expediently. Thank you
Response from Jack's Flight ClubDec 11, 2025
This is wonderful, Jan! Nothing less than we'd expect from our amazing Member Experience team :) If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Anne M.
They advised me that I didn't have winnipeg as my departure city.
Response from Jack's Flight ClubDec 11, 2025
We're so glad that we were able to clarify that for you, Anne, to ensure you're seeing all the flights you're after. We hope that you're able to book soon and once you do, please remember to send us a postcard! If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Mr H.
Great App. You are all doing a great job! Keep it up.
Response from Jack's Flight ClubDec 10, 2025
Hey, Henry, we truly appreciate this! Thanks so much for taking the time to share your feedback with us, brought smiles to our faces. We will continue to do our very best to bring you awesome flights and amazing service. If you do need anything, please don't hesitate to reach out to our Member Experience team by emailing: [email protected]
TasK
The JFC team are always very quick to respond every time I've asked for help. Very gracious, friendly and helpful staff!
Response from Jack's Flight ClubDec 8, 2025
Task, thank you so much for taking the time to share this review — it truly made our day! Our Member Experience team is always more than happy to help however they can, and our Navigators are some of the best at uncovering incredible Flights and sharing the tips that make your travels even smoother. We’re so glad you’ve had a great experience with us so far, and we can’t wait to keep finding more great Flights for you!
John
Had an issue with my automatic renewal, reached out to your customer service. The response time was fabulous and help me resolve the issue in short time.
Response from Jack's Flight ClubDec 8, 2025
Thanks so much for your review, John! We’re really glad to hear that our Member Experience team was able to get everything sorted for you quickly — they’ll be delighted to hear your feedback. If you ever need a hand with anything else, you’re always welcome to reach out to us at [email protected]
Zak
Been using it for a few years, Excellent deals, and when I had an issue with my subscription they promptly responded, communicated clearly and dealt with me empathetically, really impressed, thanks guys!
Response from Jack's Flight ClubDec 5, 2025
Thank you so much for your kind words, Zak :) This absolutely made us smile! Helping bring your travel dreams to life is genuinely what we love most, and it means a lot to know we’ve been part of your journey. Here’s to many more adventures ahead — we can’t wait to keep sending great Flights your way!
Darrylin L.
I couldn’t remember if I had a subscription so when I reached out to them, they got back to me in a very fast timeframe and answered my question. I did tell them I did not want to renew only because the local airport in Spokane Washington is not on their list so in order to take advantage of the great deals, I would have to fly out of Seattle Washington, which is about a 5 Hour Dr. from my house. I did tell them if they get Spokane Washington. I will definitely sign back up.
Response from Jack's Flight ClubDec 4, 2025
Hey Darrylin Thank you so much for the lovely review! We’re thrilled to hear you’ve been enjoying the club so far. We’ll be sure to let you know the moment we start covering departures out of Spokane. You’re always welcome to stay on Standby for as long as you like so you can keep receiving our free Flights in the meantime — and hopefully we’ll be able to help you find something perfect from Spokane soon. Thanks again for your support, and wishing you many great trips ahead!
Giulia V.
Excellent support, fast, friendly, and to the point!
Response from Jack's Flight ClubDec 2, 2025
This made us so happy, Giulia! We're elated that our service met your standard and we were able to assist you quickly and efficiently. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
