Jack's Flight ClubWe're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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noufal P.
I am satisfied with the service provider
Response from Jack's Flight ClubDec 17, 2025
We're so happy to see this, Noufal! We hope that we can continue to bring you wonderful service and amazing flights. If you do need anything, please don't hesitate to reach out to our Member Experience team by emailing: [email protected]
Shweta R.
JFC has broadened my horizons and with it, confidence. I have now been travelling to places I never thought I would or could. Bonus points for guiding towards cheap fares as well! 💯
Response from Jack's Flight ClubDec 16, 2025
Shaweta, this made our hearts so happy :) That's exactly what we aim to do! We don't only want to bring you the best flights, but also that travel inspiration that makes you consider a place you never even thought of and get you to the places you have on your list, of course. This feedback has been shared with the team and we are thrilled to have you as a member and bring you even more amazing flights!!
Pippa J.
I got into a muddle on how to do things online including cancelling something. The help team sorted everything really quickly,, no judgement. They really couldn’t have been more helpful and all through email. Thanks guys.
Response from Jack's Flight ClubDec 15, 2025
Pippa, thank you so much for leaving this review and letting us know :) Just what we'd expect from our wonderful Member Experience team! So happy that they were able to sort your cancellation query quickly and efficiently. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Charlotte
very responsive customer support email
Response from Jack's Flight ClubDec 15, 2025
Thank you for this review, Charlotte :) We're so happy that we were able to assist you. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
ANDREW
Well worth the money for this phase of my life. I’m in my mid fifties and I’m done with working lots of OT. It’s time to start living it up a little bit. These deals provide a nice inflow of ideas to explore at great prices. So far… Italy, Aruba, St John, Austria, Hungary, Costa Rica and Czechia.
Response from Jack's Flight ClubDec 15, 2025
This is wonderful, Andrew! Thank you for letting us know that we've been able to broaden your horizons and add some more interesting places to your travel checklist. We love travel and exploring, so our flights are jam packed with not only great offers but awesome recommendations. Make sure you're sending us a postcard from your booked deals :) We love seeing where you're off to next!
Suzanne
Love seeing the emails arrive with all the tempting places you can go. Got a couple of really cheap flight options through these emails so I'd recommend the Club to anyone.
Response from Jack's Flight ClubDec 15, 2025
Suzanne, thank you so much! We love knowing that you've been able to benefit from the Club already and please make sure you send us a postcard from the flights that you've booked. The link can be found right there at the bottom of the flight info. We hope that you've had some amazing trips and we look forward to assisting you with even more!
Nathan A.
Great information and regular deals. Really drives your wanderlust!
Response from Jack's Flight ClubDec 15, 2025
Nathan, that's definitely what we're aiming for! We don't just love deals, we also love to travel. That's why our flights are so well written and full of travel inspo, because it's being done by a team of people who also love exploring this big, beautiful world and sharing their experiences and amazing insider tips. We're doing our best to make sure we keep you updated on awesome tips and helping you add some new places to your bucket list :)
Clare
Fast, responsive team. Before posting a complaint, I would recommend contacting the team directly. In my experience, they are consistently quick to respond and genuinely willing to resolve any issues. This is a level of old fashioned customer service that is increasingly rare. Highly recommended.
Response from Jack's Flight ClubDec 15, 2025
Oh Clare, this made us so happy. Thank you very much for the kind words. For sure, we completely agree that everyone should reach out to the team first. They go above and beyond to assist and to ensure they get back in touch quickly. We truly appreciate the comparison, as we strive for member experience and not just customer service :)
