Jack's Flight ClubWe're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Annika
Great customer service!
Response from Jack's Flight ClubFeb 27, 2026
Annika, thank you for your review! We truly aim to not only provide the very best flights but also an amazing member experience. And we're happy to see that we're doing just that :) If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Edinburgh C.
Great service - understood the issue quickly (unintended renewal of subscription) and sorted it straight away. Thank you!
Response from Jack's Flight ClubFeb 24, 2026
We are elated to see this and nothing less than we'd expect from the team :) We're so glad your renewal query was sorted and if you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Mr T P.
Fantastic customer service, my query was dealt with and resolved within 30 minutes.
Response from Jack's Flight ClubFeb 24, 2026
Thank for you for taking the time to leave your review, Mr. Patrick! Our aim is amazing flights but also, providing wonderful member experience and we are so happy to see that is just what the team did. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
chandra N.
Very useful. I get the information about flights which are much cheaper than what I would pay . They are good at updating and come up with some very good deals for travels all over the world .
Response from Jack's Flight ClubFeb 24, 2026
Hey, Chandra! Thank you for your review!! We are very happy to see that you've been able to find amazing flights at great prices using our alerts and we truly hope that we may continue to get you out on even more travel adventures :)
Bee
i have subscribed to Jack's Fligts for the last two years at least. They inform you of flights with great savings. However, I live in Cyprus, it only serves people flying from the UK. This served me for a while as I could tag on a flight once in the UK. However, that is no longer an option and I had to cancel my Membership. I am impressed with their immediate and thoughtful response and no nonsense refund.
Response from Jack's Flight ClubFeb 20, 2026
Hey, Bee. Thanks so much for taking the time to leave your review, we really appreciate it :) We do offer service from several places in Europe and the UK but sadly, not Cyprus at this time. We are always working to expand the areas we cover and truly hope we will be able to see you back again soon. We're glad we were able to assist with your refund and if you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Julia M.
Decided I wouldn’t use their service but pmt still tried to be taken. My fault. This was corrected really quickly and with excellent experience
Response from Jack's Flight ClubFeb 18, 2026
Thanks Julia for sharing your experience. We really appreciate you taking the time to leave this feedback, and we’re glad we were able to get everything sorted quickly for you. These things can happen, and we’re always happy to help resolve them as smoothly as possible. If you ever decide to give us another try in the future, we’d love to have you on board. Wishing you all the best with your travels!
Anne M.
I had a problem trying to pay for membership via the app. After several attempts I contacted Jack’s Flight Club, got a very swift response with next steps and this sorted the issue. Very impressed so far.
Response from Jack's Flight ClubFeb 18, 2026
Anne, Thank you so much for your kind words! We’re so glad we could get things sorted quickly for you and that our team was able to help resolve the app payment issue. It’s great to hear you’ve been impressed so far. If there’s ever anything else you need, feel free to get in touch at [email protected] Wishing you plenty of amazing flight finds ahead!
Karen M.
Reliable personal reply to my query
Response from Jack's Flight ClubFeb 18, 2026
Hey Karen, Thanks so much for sharing your thoughts with us, it truly made us smile! We really appreciate you taking the time to leave your feedback, and we look forward to helping you even more in the future as we continue expanding our departure options. Wishing you many happy travels ahead :)
