Michael G.
Buy Beware! AVOID
Buy beware. The item I ordered eventually arrived. But very late and not at all within the time promised. That it arrived at all was why they don’t get one star. Upon first look, the leather jacket looks nice. But it’s not quality leather. It fits poorly and smells bad. The product was claimed to have been “made from scratch”. Which is odd. It shipped from Pakistan. When you read the “about” info on their web page, it’s in improper English with numerous punctuation errors. Don’t waste your money on this company.
Response from jacket-hub.comFeb 28, 2024
Hi Michael, We apologize that we fell short of your expectations. We understand the frustration caused by late shipment and size issue, but the size you received was the exact one you have ordered from us considering the size chart on the website. We also provide customs- size attires for our dear customer at no additional costs. Our team strives to respond promptly to every email, but the current influx has posed challenges that caused delays in shipments which we truly apologize.. Regarding our company's structure, while our head office is in multiple locations across the USA, our overseas production units based in Asian regions and handle the best material crafting and shipping of items. As per the best research, Pakistan excels in the production of authentic leather goods, showcasing its specialization as an original leather originator We are committed to address your concerns. Our team will reach you out shortly for further discussion and help you out with your issues. Team JH