Jack & BoA collection of great quality clothes and accessories for your toddlers and babies at affordable prices. We offer 30-day money back guarantee
Jack & Bo (jackandbo.com) has 142 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Ally L.
It was lost in transit
Response from Jack & BoAug 8, 2022
Hi Ally, thank you for your review. I see that you were refunded for your second order from us because it was lost in transit. Unfortunately, once we ship out orders, it's out of our control. We apologize again for the inconvenience, and we’ll strive to do better. - Catherine
Larrisa R.
My order took a while to come through but it was worth the wait my daughter loves her dress it’s great quality and customer service was always help and really nice
Ana D.
My two years old love it!!!! I will need one more 😁 all recommendations from thim mama!!! Thank you!!!
Kristi B.
Poor quality items and extremely slow shipping
Response from Jack & BoJul 27, 2022
Hi Kristi, thank you for your feedback. We’re sorry that you’re disappointed with our product and service. We always aim to to deliver a great experience, and we are gutted when we don’t meet expectations. We have already forwarded your concern to our quality team. You may email us at [email protected] with the product photo or any further comments, we would love to make things right. - Catherine
Chloe M.
This business is nothing but a SCAM!! They Contacted me about a collab, after that i placed an order with them in Jun of 2022. I have never received anything from them, Everytime I contacted them they said the item had been shipped but refused.. They have NEVER contacted me back!!!
Response from Jack & BoJul 26, 2022
Chloe, thank you for your review. I sincerely apologize if you haven’t received your order. We always make sure to update our customers. However, I checked our orders in June but we didn’t get an order from you. It might be under a different name. I would like to take the opportunity to talk and discuss your issue further. If you could email us at [email protected] so we could resolve it as soon as possible. -Catherine
Freda S.
My first time placing and order with Jack & Bo. I placed my order on 9th June and received it on 21st July. A little longer than I hoped to have waited but thankfully I ordered my daughter bigger sizes. The dresses have now arrived and they are stunning (post on Grace’s Instagram - @graceorlarichardson), they are of high quality and appear to be made really well. All of the team were helpful throughout the ordering process and also came back to me quickly when I contacted for an update on delivery. Would definitely order again! I look forward to seeing them advertise her on their page.
Charley W.
Terrible company. Asked my daughter to be a rep and once I paid for their overpriced items, they didnt contact anymore. Everytime I contacted them they said the item had been shipped but refused to provide me with tracking number claiming that they need to wait for another company to provide them with it. All the while they have more of their scouts contacting every day asking for a collab,just trying to scam more money
Response from Jack & BoJul 21, 2022
Hi Charley, we’re very sorry this happened. Once an order is fulfilled, we send out an email that includes a link where you can track your order. I just checked our system but I don't see any order under your name. It’s important to us that our customers are more than satisfied. So please email us your order number at [email protected] and I’d be happy to take an opportunity to resolve the issue immediately. I sincerely apologize for any inconvenience. - Catherine
Alysha
The product is very nice soft and the color is warm and precious my baby girl is small and she’s about 8 months and this 0-3 onsie fit perfectly thank you so much for our clothes we will order again 🤗
