L J.
Absolutely a scam & should be illegal…
Absolutely a scam & should be illegal to charge somebody $550 There is no way to cancel the subscription if you get a free trial beware you will not be able to cancel and they will try to charge you $550
Response from Jace AIAug 25, 2025
Hi there - we’re really sorry for the frustration you experienced. To clarify: we offer a 7-day free trial so you can explore the product first. Unless you cancel during the trial, it automatically converts to the paid plan, which is shown at checkout and in your confirmation email. We also identified and fixed an issue that prevented mobile users from canceling. You can now access Settings → Billing → Manage Your Subscription in both the mobile app and the web app. If you were charged unintentionally, we’ve got a 30-day refund policy from the charge date - just reach out and we’ll make it right. Best regards, Team Jace AI