mevrouw K.
Outstanding customer support. They fixed my own mistake
I forgot to cancel my free trial and was charged for a full annual subscription; entirely my own mistake, and I was well past the formal refund window. I wrote to support hoping for some goodwill and honestly expected nothing. Instead, they responded quickly, looked into my account properly, explained the situation clearly, and refunded everything except the one month I had actually used. No arguing, no hoops to jump through, no endless back-and-forth. You learn the most about a company when something goes wrong, and Jace handled it better than I thought possible. Five stars, fully deserved. Rebecca



