Jace AIReviews of jace.ai

The reviews trend tells you all you need to know: Was great, now NOT WORTH IT...total bait and switch. When I started it was $20/month and you could use it to help draft emails, auto draft replies ready for me to tweak and send, make recommendations on situations and responses, it read emails to gather aggregate information providing a very simple layout. It learned my style. I used it daily. Then they changed the pricing model to use credits (Feb/Mar26), and for the same $20 you get 10000 credits and I burned through them in 3 days (even being very mindful). A Simple question like "What was the link that allowed me to xxxx" can eat 600-800 credits. I tried 2 more months, but even using Jace less than 5% of what I did previously, I still run out of credits. They advised me to not use featured tools like auto-drafting or chat so as to preserve credits (not a lot of benefit left after that). These features burn far too many credits in the background without ANY interaction. I have to abstain 5 days at a time to preserve credits and still run out before 30 days. Even If I paid double for 20000 credits, Id have to use it at around 10% capacity and likely run out. Its a great tool to use. I have a lot of good things to say about how the solution works. But far overshadowed by the inability to use the main features...not worth it. You cant use it...

They switched their billing system to a credit model out of nowhere and now it's unreasonably expensive. Will build this out elsewhere.

Jace is genuinely an excellent tool. The product itself works very well and has been valuable for my workflow, which makes this situation even more disappointing. I subscribed for a full year based on a pricing model built around a specific number of emails per month. Mid-subscription, that model was changed to a credit-based system. In practice, the new limits feel extremely low and will almost certainly cost me more than what I originally agreed to when I signed up. I raised my concerns with customer support, but the response was essentially that no changes would be made. My frustration is not with the quality of the tool... it is strong. It is with changing the commercial terms during an active annual subscription. That creates a real sense of distrust and disappointment. Great product, but this pricing change has seriously damaged my confidence.

Like the wording, writing style and the learning curve. However disappointed due to synchronisation issues between email vs jace.ai Also not always jace prepares the email in avance so still requring lots of manual work from my side