Bryan S.
Transparent, honest, and attentive.
I got B12 shots from my local medspa, and they helped a lot, particularly with my cognitive function. The cost and ability to get to location got in the way of me receiving them at the regularity I wanted, so I began searching for an at-home option. I trusted the reviews, here, on trust pilot, for ivyrx, mainly the reviews about how great the customer service was, and I can honestly say I was blown away. There was some minor confusion on my first order and they rectified it immediately, literally within a number of hours. This company has been honest the whole way and helped me land on a regimen that worked for me. The thing that I’ll say is to do your own work before you choose your regimen. Understand what you want first, know what you’re looking to gain ans how the products they offer fit into that plan, and then let them help you get where you want with the products they offer, with the understanding with what those products do. I’m already recommending this company to my friends, and I recommend it to anyone who knows what they’re looking for but are looking for a company they can trust to provide it.
Response from Ivy RxJul 8, 2024
Hi Bryan, Thank you so much for your honest and detailed review! We are thrilled to hear about your positive experience with IVY RX and our customer service. We are glad that you found our at-home option convenient. It's wonderful to hear that our team was able to quickly rectify any confusion with your first order and help you find a regimen that works for you. At IVY RX, Transparency is one of our core values, and we strive to be clear, honest, and attentive in all our interactions. Your advice to others about understanding their needs and how our products fit into their plans is invaluable. We appreciate your trust in us and your willingness to recommend us to your friends. Thank you for taking the time to share your experience. Best regards, IVY RX Customer Relations Team