customer
I haven’t gotten the NAD yet and they…
I haven’t gotten the NAD yet and they keep sending me Semiglutide

Weight Loss & Longevity Care. Online. Get started Ivy Rx is an online telehealth provider offering prescription GLP-1 weight-loss medication (semaglutide and tirzepatide), longevity therapies, and physician-prescribed supplements - delivered without insurance through U.S.-licensed clinicians and FDA-registered pharmacies. Founded in 2023, licensed in all 50 states. What Ivy Rx offers GLP-1 weight-loss treatmentSemaglutide and tirzepatide (compounded), plus GLP-1 microdosing protocols. Longevity & performance therapiesPeptides (Sermorelin, Tesamorelin), NAD+, Glutathione, and additional supplements. ShippingFree, discreet delivery from an FDA-registered pharmacy, arriving in 2-3 business days. SupportMessage a licensed care team member directly, with responses typically within 1 hour. TrackingManage your treatment plan and monitor progress through the Ivy Rx patient portal and mobile app. Get started How it works: Every plan is built around your specific goals and monitored by your care team throughout treatment. 1 Complete an online questionnaireAnswer a few questions about your health, lifestyle, and goals. 2 Clinician reviews your infoYour information is reviewed by one of our clinicians the very same day. 3 Prescription approvalIf approved, your prescription is filled and shipped to you fast and free. Ready to get started? Get prescription-grade weight loss and longevity care, online, without the stress. Get started
Ivy Rx (ivyrx.com) has 5,562 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Sarasota, Florida
Excellent

Personal Care · Palm Harbor, Florida
Excellent

Personal Care · Fort Lauderdale, Florida
Excellent
5,562 approved reviews, newest moderated first
customer
I haven’t gotten the NAD yet and they keep sending me Semiglutide
Happy C.
My previous reviews written under "Happy Customer" were factual UNTIL YOU HAVE A PROBLEM. Then you're screwed, get put on the back burner where staff promise to "escalate the problem and get back with you in 24 to 48 hours." Not true. No one gets back to you. Ever. Let alone resolve your problem. I've been a RN for 31 years - I know how to draw up and administer meds. I administer my mother's injections. The last dose of her vial was short. Instead of 0.5 mls there was only 0.3 mls remaining. I called to report this asking for them to make this right, provide us with another dose! Instead I get put on the back burner and the ignore the customer technique is employed. So unacceptable. As long as you have no issues whatsoever, you're good. But don't turn up shorted on your last dose, because then You. Are. Screwed. And, you didn't get what you so handsomely paid for. How's that for customer service???
Response from Ivy RxFeb 28, 2025
Hello there, we have sent a request for your information to check on what happened. Rest assured, we'll make this right for you and make you a Happy Customer again. Please leave your details through Trustpilot so we can check your account.
Rachel B.
Everything came on time and food communication.
Response from Ivy RxMar 18, 2025
Hi Rachel, Thank you for your feedback! We’re glad everything arrived on time and that you had a positive communication experience. Responsiveness and Transparency are so important to us, and we’re happy it showed. We're here if you need anything!
customer
Easy to use interface with fast, personalized communication.
Response from Ivy RxFeb 25, 2025
Hi, Thank you! We're so glad you found the interface easy to use and appreciated the fast, personalized communication. Providing a seamless experience is our top priority!
JP
The platform is very easy to use. Information is made easy when making the right decision on weight loss medication option. Shipments typically take 3 days and are packaged very well. Messages are answered within 24 hours. I would give 5 stars if response time were faster. I have lost 24 pounds in aprox 6 weeks. I am very satisfied with this company and would recommend them.
Response from Ivy RxJun 6, 2025
Thank you so much for your kind words and for sharing your incredible progress. Losing 24 pounds in about 6 weeks is something to be proud of. We are thrilled to hear that our platform has been easy to use and that the information helped support your decision-making. Your experience reflects our commitment to Transparency and Understanding, especially when it comes to choosing the right weight loss medication. We are also glad that your shipments have arrived promptly and well packaged, and that our team has been responsive within 24 hours. That said, we truly appreciate your honest feedback about response time. Responsiveness is one of our top priorities and we are always working to improve so we can better meet your needs. Thank you for putting your trust in us. We are honored to be part of your journey. Your recommendation means a lot to us. Please let us know how we can further assist you.
Natalie
Oral semaglutide doesn’t work for me. IVY Dr doesn’t listen or help. Do not recommend.
C A.
Quality product with quick and timely deliveries. They also respond quickly to any questions or concerns I had about the process or the products.
Response from Ivy RxFeb 25, 2025
Hi C Allen, Thank you so much for your feedback! We're thrilled to hear that you're happy with the quality of our products and our fast, reliable deliveries. Providing quick responses and excellent customer support is always our priority. We appreciate your trust in us! 😊
customer
Excellent customer service and prompt communication.
Response from Ivy RxFeb 25, 2025
Hi, Thank you! We’re so glad to hear you’re happy with our customer service and prompt communication. Your satisfaction is our top priority! 😊