Brenda
The chat response is horrible
The chat response is horrible. I am on week four of my treatment and no one has checked I with me. The app is not helpful.

Weight Loss & Longevity Care. Online. Get started Ivy Rx is an online telehealth provider offering prescription GLP-1 weight-loss medication (semaglutide and tirzepatide), longevity therapies, and physician-prescribed supplements - delivered without insurance through U.S.-licensed clinicians and FDA-registered pharmacies. Founded in 2023, licensed in all 50 states. What Ivy Rx offers GLP-1 weight-loss treatmentSemaglutide and tirzepatide (compounded), plus GLP-1 microdosing protocols. Longevity & performance therapiesPeptides (Sermorelin, Tesamorelin), NAD+, Glutathione, and additional supplements. ShippingFree, discreet delivery from an FDA-registered pharmacy, arriving in 2-3 business days. SupportMessage a licensed care team member directly, with responses typically within 1 hour. TrackingManage your treatment plan and monitor progress through the Ivy Rx patient portal and mobile app. Get started How it works: Every plan is built around your specific goals and monitored by your care team throughout treatment. 1 Complete an online questionnaireAnswer a few questions about your health, lifestyle, and goals. 2 Clinician reviews your infoYour information is reviewed by one of our clinicians the very same day. 3 Prescription approvalIf approved, your prescription is filled and shipped to you fast and free. Ready to get started? Get prescription-grade weight loss and longevity care, online, without the stress. Get started
Ivy Rx (ivyrx.com) has 5,562 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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5,562 approved reviews, newest moderated first
Brenda
The chat response is horrible. I am on week four of my treatment and no one has checked I with me. The app is not helpful.
Melissa P.
With my first delivery, everything was great! The product worked as it should, and we had no issues at all! I will update after my second delivery! Very thankful to have found a program that seems to be legit!
Response from Ivy RxMay 19, 2025
Thank you so much for your positive feedback! We’re glad to hear your first delivery went smoothly and the product met your expectations. Transparency and trustworthiness are very important to us, and we’re happy to know you feel confident in our program. We look forward to supporting you with your second delivery and beyond. Please don’t hesitate to reach out if you have any questions or need assistance. Please let us know how we can further assist you!
customer
It was so hard to communicate my request with them. I stayed on the queue all morning, sent an email, tried their chat and it still took a whole other day for me to reach someone. I also tried calling and was hung up on.
Cayla N.
Scammers. Locks you into a “subscription” that you can’t get out of. DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION!!
Laurie
Ray was so helpful and handled my problem quickly!
Response from Ivy RxMay 19, 2025
Thank you so much for your kind words! We’re really glad Ray could help you quickly and make things easier. We always aim to be responsive and trustworthy, so it means a lot to hear that. If there’s anything else you need or any way we can support you better, please let us know. Your satisfaction and safety are very important to us! Please let us know how we can further assist you!
Ashley H.
Van helped change my billing date promptly with no questions asked.
Response from Ivy RxMay 16, 2025
Thank you for sharing your experience! We're glad Van was able to take care of your billing request quickly and without any hassle. Providing responsive and straightforward support is something we truly value. Please let us know how we can further assist you!
customer
Have not seen any weight loss results and requested to increase dosage and was told after the rx went out to just take more. Was not given an increased amount so I will just be going through the supply twice as fast. Might just be for nothing still looking for results after 5 weeks.
Tom K.
Jim was very helpful in renewing and offering a discount on my next step with IVY.
Response from Ivy RxMay 14, 2025
Thank you so much for your kind words! We're thrilled to hear that Jim was able to assist you with your renewal and offer a discount for your next step with IVY. We always strive to be responsive and understanding of your needs, and it's wonderful to know that came through in your experience. Please let us know how we can further assist you!