Cristopher F.
Won’t return calls and the chatbots…
Won’t return calls and the chatbots can’t tell me anything about my order besides “sent to pharmacy”.

Weight Loss & Longevity Care. Online. Get started Ivy Rx is an online telehealth provider offering prescription GLP-1 weight-loss medication (semaglutide and tirzepatide), longevity therapies, and physician-prescribed supplements - delivered without insurance through U.S.-licensed clinicians and FDA-registered pharmacies. Founded in 2023, licensed in all 50 states. What Ivy Rx offers GLP-1 weight-loss treatmentSemaglutide and tirzepatide (compounded), plus GLP-1 microdosing protocols. Longevity & performance therapiesPeptides (Sermorelin, Tesamorelin), NAD+, Glutathione, and additional supplements. ShippingFree, discreet delivery from an FDA-registered pharmacy, arriving in 2-3 business days. SupportMessage a licensed care team member directly, with responses typically within 1 hour. TrackingManage your treatment plan and monitor progress through the Ivy Rx patient portal and mobile app. Get started How it works: Every plan is built around your specific goals and monitored by your care team throughout treatment. 1 Complete an online questionnaireAnswer a few questions about your health, lifestyle, and goals. 2 Clinician reviews your infoYour information is reviewed by one of our clinicians the very same day. 3 Prescription approvalIf approved, your prescription is filled and shipped to you fast and free. Ready to get started? Get prescription-grade weight loss and longevity care, online, without the stress. Get started
Ivy Rx (ivyrx.com) has 5,562 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

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Personal Care · Palm Harbor, Florida
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Personal Care · Fort Lauderdale, Florida
Excellent
5,562 approved reviews, newest moderated first
Cristopher F.
Won’t return calls and the chatbots can’t tell me anything about my order besides “sent to pharmacy”.
Laila
JAN is great. They quickly corrected an order mistake, which made my life very easy. Thank you!
Response from Ivy RxJan 13, 2026
Thank you so much for sharing this and for recognizing Jan. We’re really glad he was able to quickly correct the order mistake and make things easier for you. Being responsive and handling issues with care and understanding is important to us at Ivy Rx, and it means a lot to know Jan delivered that experience. We truly appreciate your trust and are always here if you need anything else.
Devin W.
JAN was super helpful and offered quick answers to my inquiries!
Response from Ivy RxJan 13, 2026
Thank you for sharing this and for recognizing Jan’s help. We’re glad he was able to respond quickly and provide clear answers to your questions. Being responsive and making sure you feel supported is very important to us at Ivy Rx, and it means a lot to know Jan delivered that experience for you. We truly appreciate your trust and are always here if you need anything else.
tthompsongmail.com
Very hard to cancel
Hilary L.
Alen was wonderful! I feel intimidated by using the portal to place my order. Alen helped me figure out everything I needed to do to place my 3 month order. It was so nice to have a real person answer the phone and help me. Thanks Alen!
Response from Ivy RxJan 13, 2026
Thank you so much for sharing this and for taking the time to recognize Alen. We understand how overwhelming the portal can feel, and we’re really glad Alen was able to walk you through everything and help you confidently place your three month order. Having a real person respond and take the time to help reflects how much we value understanding and being there when you need support at Ivy Rx. We truly appreciate your trust, and please don’t hesitate to reach out if you need anything else.
Adlyz
Rosette was very helpful and inderstanding of my problem and hw to help me to resolve it.
Response from Ivy RxJan 13, 2026
Thank you so much for sharing this and for highlighting Rosette’s support. We’re really glad she was able to understand your concern and help guide you toward a resolution. Providing responsive and caring customer service is very important to us at Ivy Rx, and it means a lot to know Rosette delivered that experience for you. We truly appreciate your trust and are always here if you need anything else.
Sarah
I’ve had a good experience with IVYRX for GLP-1 meds so far. The signup process was straightforward, pricing was transparent, and the medication arrived as expected. Customer support was responsive when I had questions, which I really appreciated.
Response from Ivy RxJan 13, 2026
Thank you for sharing your experience with Ivy Rx. We’re glad to hear the signup process felt straightforward, pricing was transparent, and your medication arrived as expected. It’s especially meaningful to know our customer support was responsive when you had questions, as clear communication and reliability are important to us. We appreciate your trust and are always here if you need anything moving forward.
Nicole B.
1.5 stars for the helpful and kind customer service. 0 stars for ineffective meds and unresponsive physicans. I switched to Ivy from R*.co. That company had a great product that worked for me but was a bit pricey so I decided to try Ivy for a lower monthly fee, once I figured out which meds worked for me. I was surprised to learn that without notifying you they will prescribe meds with B12 added. I asked the doc if it could be removed and was told “Of you want to change your order talk to customer service”. Ok, but you’re the physician so can you explain to me why you did that and what it’s for? The CS agent told me it was to reduce side effects. However, the meds I got had no effect whatsoever. Little to no appetite suppression and I noted the other good effects of the meds were absent in what I got from Ivy. When I inquired about this with the doctor, I was told my next shipment would have an increased dose. Ok, but I paid you for a month of meds that should work, so I asked if they can either ship me a higher dose sooner or tell me how to increase the dose with my remaining meds, given it’s titrated. And the doctor told me to again talk to customer service! I’m not sure what the docs do other than fill initial scripts, because they sure don’t offer any medical or dosage advice. I am going back to R*; if I’m paying for medication I’ll pay a bit more to get something I know works from a reliable company with responsive physicians.
Response from Ivy RxJan 13, 2026
Hi Nicole, Thank you for taking the time to write us a review. We have requested for your information through trustpilot so we can look into this.