Customer
Received the wrong script I’m not new…
Received the wrong script I’m not new to this program. Ivyrx send me the lowest dose back to 1mg then 2mg and then 4mg. Not happy right now cause now I have to wait to get the right dose. I’ve called and emailed everyone that I can and they tell me they sent me the right dose but they didn’t. Why would I’ve been up to 6mg then start back at 1mg..Doesn’t sound right to me
Response from Ivy RxJun 11, 2026
We’re sorry to hear about the confusion with your prescription dosage. At Ivy Rx, we take Safety, Transparency, and Understanding very seriously, especially for patients familiar with their treatment plan. We understand how frustrating it is to receive the wrong dose and have to wait to get the correct one. Our team will review your account and ensure the proper dosage is sent to you as quickly as possible.