Hillary
Thanks Jan!
my medication was delivered to the wrong address. I contacted IvyRx and Jan was on the job immediatley! He was able to request a re-ship for that same day so that I could get my refill in time for my next injection. No direct hassel with UPS. Thank you soo much for your effective communication and swift problem solving.
Response from Ivy RxJun 16, 2026
Thank you for sharing your experience! We’re so glad to hear that Jan was able to quickly step in, arrange a same-day re-ship, and make sure you received your refill in time. It’s great to know the issue was handled smoothly without added hassle, and that you felt well supported throughout. At Ivy Rx, we’re committed to providing Responsiveness, Understanding, and Trustworthiness in every interaction, and we’re always here if you need anything further.




