customer
Good, Bad & Ugly
The editing process is the strongest part of the experience. I was very happy with the initial content editor's suggestions for improvement. The line editing service was also fantastic. My only issue with it was that I put much effort into avoiding passive voice, only to see the passive voice placed in many sentences. I would have liked it if I had a 15 minute conversation with the line editor - just to explain the reasoning behind the editing. The cover design team did a good job, I wish there was an option for me to purchase the rights to the cover as it was very difficult for me to market my book without a high definition image of the cover. This brings me to the marketing issue which I think is the weakest part of the service. I never had a comfortable feeling with the marketing team. At times, I felt like I was on a used car lot. The price tag was very expensive even with my author learning center membership. In the end, the social media guide was very fundamental, not telling me how to do anything that I wanted to learn. I believe that I could have conducted a more effective marketing campaign on my own using the money that I gave to the marketing team. Kudos to Tiffany, Tami and Mark Frances - I hated to see him go.




