AppleReviews of itunes.com

Customer Service online chat Nil points. Sure the staff have a disconnect button on their keyboard. How difficult is it to change a phone number on ITUNES, really its impossible. As they send a verification code to a mobile number you no longer have. With no alternative way of doing it. The code they send to an email not recognise. You have to recover account. Wait 24 hours by which time the process has failed. On line chat state case escalated. Make appointment for call back. Case escalated to an engineer. Give a telephone number out to get update. All the time they haven't done any of it. No trace of escalations. No phone call back. No trace of a complaint. The phone number they give, even though they ask which country you are in, turns out to be in another country. Positive comment for the person who answered the call. She listened and said she will ring back today. Whether that happens, time will tell. 4 days later after getting a new IPOD which I still cannot use. Apparently the only trusted devices are Apple products themselves. The fact you have used ITUNES on a laptop for years, you also have family sharing app on android phone, these are not trusted devices. Customer service cannot over-ride the system to input a phone number. I can no longer access music on laptop or phone as I was advised to log out and I no longer have access. No faith in Apple Customer Service. Think we should have gone with Amazon.

Some business claimed Apple has a deal with The Beatles based on their APPLE REC and DISNEY hence their macbook has a Mickey glove on their cursor their Finder is John Lennons profile ! While trying to be a freelance writer, proposed a fiction story to Tim Cook never replied however there after their team stuck their snouts in my macbook, File Vault After their APPLE TV came out they started using their preinstalled Screen Share App, remotely screen sharing my macbook from their apple store, remotely accessing my keyboard harassing me with death threats, insults, bullying, thought it was teen hackers turns out it might have been apple! They used my friend another writer for two of their projects, without asking her first! Their new privacy policy is so unethical they have had film directors some actors PR hacking remotely into their customers macbooks for their script stories! If you buy a mancbook you have to agree to them accessing your file vault, watching remotely your Facetime conversations with family, if your a script writer than your screwed they will steal ideas access your notes there after denying everything! BBB hasn't taken this matter seriously. Iv had a bully in my computer giving me death threats, attacking my personal life, humiliating me daily! They have accessed my iphone videos images sms, File Vault despite their claims its encrypted and they respect their clients privacy ! Its dishonest business practices that their millions of macbook users should be aware of!

Musik wird gelöscht, wenn der Inhalt wie Rapbellions nicht passt

If I could give zero stars I would. They don’t allow you refunds after a certain amount no matter how many years it’s been since your last refund. I’ve accidentally bought duplicates and I’m just SOL bc they won’t allow me a refund. I can’t even imagine someone who steals my money to buy stuff on there. I’m just gonna be screwed bc they refuse to give me any refunds no matter the reason. I hate them. They give zero craps about their customers no matter how long they been customers

Købte en vare i et spil. De trak pengene med jeg modtog intet. Dette skete 2 gange på samme dag. Og igen trak de penge men jeg fik intet. Klagede med fik ikke noget ud af det. Refundering var ikke berettiget. Hvordan pokker kan man skulle betale for ingenting. Store giganter tryner de små. Flot Apple !!

I review from Trustpilot apple products I’m using more than 10 years it’s works very well

nice concept get my playlist going without hindrance

Worst customer service around. Wasting my time getting told they could help with an ITunes issue and got bounced around on hold for over 45 minutes to be told they cannot help. The manager I dealt with was useless and no help at all!!!!