It's Just LunchReviews of itsjustlunch.com

Full disclosure, I’ve only had one date. While it wasn’t a win, I could see why they matched us based on what I asked my matchmaker for and it was still a good experience. I’m excited to see what happens next and looking forward to my next date! I’m a little impatient as it’s set up to be two matches a month (24 guaranteed matches across a year), but finding your forever person will take time regardless!

First date was a pleasant surprise, more than met my expectations. Matchmaker got it right. The process works. In my opinion, meeting first, without other contact is the efficient way to go. With other services, if parties aren't truly interested in finding someone, then there's always an out with a text. The only way to see if there's a connection is to meet face to face. Additionally, the zoom introduction with your Matchmaker, ensures that you are who you say, and that any matches are who they say they are as well. This prescreening makes this service well worth it! Matchmaker is great at being accessible, and great at listening, not just hearing. Thanks IJL!

They deserve ZERO stars! My experience with IJL has been ridiculous, frustrating, disappointing and an absolute waste of my time and money!!! They are unprofessional, have ZERO customer service and certainly appear to be a SCAM! They need to be investigated for misleading clients into thinking they have a dating pool of people and come to find out that couldn’t be farther from the truth. They sure do hustle to get you to sign a contract and get your money, and then it’s all downhill after that. My first contact was when I reached out to Elisabeth on 4/11/22 and she then ACTIVELY pursued me until I caved on 9/21/22 and signed the contract. In her email message she said, “Get out there on guaranteed face to face dates with terrific singles you would love to meet!” What a blatant lie that was as I would soon discover! On 10/28/22 they introduced two men, but I was then quickly informed they were both "not available." On 11/21/22 they introduced a man who based on appearance was definitely not my type. On 1/11/23 my next date was introduced, and I met with him for lunch on 2/11. He was 30 minutes late and was certainly not dressed for a first date. He explained that he just had a massage which caused his delay. He was dressed super casual, not to mention disheveled, and his hair was in "post massage" condition. Come to find out he has never been married and has no kids. We had zero connection and minimal in common. Per IJL request, I provided my feedback the next day (Sunday) and had not received a response by Thursday. Allowing them 4 days to respond, I reached out and expressed my total frustration with their lack of communication in response to their requested communication regarding my date which I conveyed was extremely disappointing. They claim they can't wait to hear how the date goes but then lack any sense of urgency to respond and acknowledge the disappointing date details. On 2/16/23 I emailed my matchmaker requesting management contact me regarding my continued concerns with their services. My matchmaker responded with “Thank you for your timely response! I’d love to touch base with you and go over some of your concerns. Please let me know what your availability looks like for the next upcoming week. Have an amazing day!” Since I had requested that management contact me, I responded with, “Again, at this point and my level of frustration with this process, please ask management to contact me. It should not take ME reaching out to YOU to follow up and discuss date details.” I requested that they cancel my membership and reimburse me, or I would proceed with filing a complaint with the Better Business Bureau, as well as writing negative reviews on (Yelp, Consumer Affairs, Sitejabber, Trustpilot, Dating Scout, etc.). Eventually (on 2/23) Sarah from the executive team called and left a voicemail to discuss my concerns. I returned her call the next day letting her know I received her voicemail 6 days after I sent my email requesting that management contact me regarding my less than impressive experience with IJL. I have yet to hear back from her. On 3/2/23 I sent another email informing them that since management is not interested in speaking with me, would they please just cancel my membership and reimburse me and respond by noon on 3/3/23 or I will proceed with filing a complaint with the Better Business Bureau, as well as writing the negative reviews. To summarize my experience the past 6 months since signing the contract on 9/21/22, they’ve presented me with TWO men!!! THAT’S ALL!!! What kind of a dating “service” is that?!?! 10/28/22: Two dates introduced but then removed 11/21/22: One date introduced but I rejected based on appearance that he was not my type 1/11/23: One date introduced and met him for lunch (pathetic attempt of a match) This company does not provide what they promise and are misleading with their services. They are beyond shady, and I honestly want nothing to do with their unethical business practices. I would NEVER recommend IJL to anyone! I feel it is my duty to warn others to AVOID BEING SCAMMED BY IJL AND REFRAIN FROM SIGNING A CONTRACT WITH THEM! I just want my membership to be canceled and reimbursed! I’ve spent way too much money to receive ZERO service from IJL!!!

My first experience was good. Elliot is great to work with. He follows-up and listens to what I have to say. The date was not a match but he was absolutely a sweet man and very gracious.

The date was down to earth, fun, easy to talk to, and easy on the eyes (not that that matters).

This is a terrible service. Don't waste your time or money. It is really expensive and the women they tried to match me with were basically all ugly, didn't match the criteria I specified or lived out of town. I asked for a refund, full or partial, after about two months and they refused to give me one.

Thank you. You guys trying your best and that all you can do.

Absolutely horrible experience. They promised me they had men available that fulfilled my criteria (no children, 28-42, non religious, over 5’9) which is fairly broad. Over 5 months they sent me 2 options, one became unavailable the other wasn’t any of the things I asked for. Had to repeatedly follow up 6 or 7 times to get even an email back from them. They missed appointments they made with me and charged me twice and didn’t notice until I brought it up. Now I’ve asked for a cancellation and partial refund and they won’t even reply to emails. Appalling customer service.