Stewart R.
They made a custom made bracelet for me…
They made a custom made bracelet for me at a very reasonable price.Excellent bracelet and service,

ItsHot Diamond Watches & Jewelry Store NYC. We specialize in High Quality Custom Designer Jewelry and custom watches. We have been in jewelry business since 2004. You can purchase our designs online at www.ItsHot.com or at our Manhattan jewelry store in NYC. Visit us for top designs and best prices on Diamond Watches, Diamond Engagement Rings & Wedding Rings, Diamond Earrings, Diamond Bracelets, women's and men's diamond ring, necklaces, gold chains and more!
ItsHot.com Diamond Jewelry & Watches (itshot.com) has 329 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent

Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent

Jewelry & Watches · Brooklyn, New York
Excellent
329 approved reviews, newest moderated first
Stewart R.
They made a custom made bracelet for me at a very reasonable price.Excellent bracelet and service,
customer
The quality of the Product is excellent and the customer service is very professional and they make sure you get exactly what you ask for and that is quality and shine that makes a statement from first glance itshot.com is not only a jewelry store they are a way of life a fashion of elegance that I myself love and appreciate so Thank you Respectfully Linda Rivera
john P.
Very nice watches,, quick service. would buy again. I'm hoping they can do some custom work for me
SeongJin P.
Product quality is shiny and gorgeous. Especially, jewerly box looks so creative with small LED system. It makes the jewerly more shiny. It was for gift for my wife, and she was very happy with the product. Just one feedback I'd like to comment is, interium progress might need to be shared. Since every product will be high price and precius. And I paid high price for a product, but it says only 'processing', without any interim status. I felt anxious a little bit, but I got calm back after I got confirmation throu phone call.
Response from ItsHot.com Diamond Jewelry & WatchesJun 4, 2026
Hello, looked up your order and your delivery date is listed as 06/09, today is 06/03. You will receive your product on time as originally stated.
Weary D.
The Customer Service is outstanding! The prices are very competitive, and the reviews were stellar. I have not received my item that I ordered yet but I am sure the finished product will be beautiful
Shurland M.
A urgent way to improve on your business would be to honor your delivery arrival windows. I paid for 2day fedex services but still haven't received my order at this point and time. An expected gift that cant be gifted due to your practices. Highly disappointed in the way in which your company bated me and switches their policies.
Response from ItsHot.com Diamond Jewelry & WatchesMay 31, 2026
We checked your order and arrival window stated for your order is June 5th, so you will be getting your items onetime as per your delivery window. Sorry, not clear what gift you are asking about? Dear customer: for each item we list we provide expected delivery date, some items are in stock and can be shipped immediately, some must be manufactured or sized (like rings) and will take more time to ship. But for each item we do state the proper delivery date. For your particular order we state shipping date June 3rd and delivery date based on the 2 day air delivery is June 5th.
Manny B.
From the initial phone call and the kind greetings throughout all calls, all the way to the final product in hand, was outstanding and 100% exactly what they said it would be. Well worth the 26k I spent on the Rolex. My client loved it! 🥂 Will definitely do more business with them. Thank you Tina! 💎👌🏼 Manny - President Hearts and Arrows Appraisals Plano, TX
Maria S.
Mark went out of his way to help me in a last minute bind for a Baptism!!! Received everything the next day via FedEx. Thanks for a your help Mark!