iTripReviews of itrip.net

They are a scam!!! Paid for rental, received verification and 4 days before arriving they emailed me and said they could not honor my rate due to it being wrong on the website!! Wanted more money out of me or said they would cancel my reservation!! Do not trust them!!!

At itrip I spoke to a woman by the name Liann Dimare. At first she sounded nice and professional but she is not! She doesn't return phone calls. Overall flaky. She also hosts homes on Airbnb . All over the place. Very disappointed. Wasted my time.

Worst experience ever. The manager seemed easily angered and lied on several occasions. I was constantly following up to make sure we were getting promised refunds, etc. during COVID. He even resorted to name calling. I would NEVER, EVER recommend this company to anyone!!

1. NO HOT WATER FOR ENTIRE STAY —-2. Zero $ refund and no credit at all! —3. Dirty pool they say the cleaned and a lot of bugs inside pool —-4. They hide info and do not disclose all information on listing but wait till your there and paid and booked. —5. illegally withdrawing from my account 9 days later after the stay without providing any reason or info until i caught them by looking at my account. Then they said they were going to email me(this is after they have took the money out of my account). I wonder if I said nothing would they have tried to withdraw more money out of my account without notice!

On June 24th 2020 we arrived for my husbands birthday along with my 83 year old mother-n-law. Because of Covid we purchased all our groceries on our way down because we couldn’t take a chance with our mothers health. When we went to make dinner that was planned only to find the oven didn’t work. When we called the I trips representative indicated they were aware and it would be replaced after our departure. And offered us a $50 rebate. They did however go out and purchase us a toaster oven. But honestly nothing we had planned actually fit in that. Had they informed us of this ahead of time would have given us the opportunity to make some changes or even have them find us a different place to stay. After all that they gave ME a bad guest review With a 2 star rating and said we left the place unclean! I am a VRBO owner myself and I always leave the place immaculate. This management company is extremely unprofessional.

Zero stars. Crooks outright. We had a booking for 16 people in Portland Oregon. New local ordnance states you can’t have gathering larger than 10. The property manager refused to refund us, actually advised ways we can try and break the law.

My family used I trip through VRBO a few years ago and had no problems at all. But this year is different. We booked again with them and were suppose to be there in 2 weeks. I sent them an email because 1 Chicago is requiring anyone that flys in from Florida to quarantine for two weeks after you get here and 2 the state of Florida has had over 65,000 positive cases of coronavirus over the last 5 days and has now been named the new epicenter. Kevin from I trip said that it is to late to cancel your reservation and there is nothing he can do. Look I understand it is an inconvenience and the owners are losing out but all I would like to do is rebook our trip to a safer time.

My worst experience with a booking company. I booked a condo in Siesta Keys and due to CoVid-19 pandemic I requested to change the dates to 2021 instead, the company said they needed to contact the owner. After 2 weeks still no response, so I replied back and their response is I can use the credit until the end of 2020 or cancellation fee of $250. What a ripoff. I booked another condo with another reputable company and they allowed me to move my dates to 2021. DO NOT USE THEM!!!