iStorageReviews of istorage.com

Very good customer service. Caring..I felt very grateful. The facility is excellent.

I recently downsized and need a space to keep some of our "treasures" that we didn't have room for. I live in an area where all of the major storage companies have multiple facilities as well as some "Mom & Pop" facilities. I shopped them all and iStorage offered a very competitive rate, was very clean, neat and organized and was the most accessible (24/7). It made for an easy decision.

Completed the reservation while driving to Tallahassee Fl. on a Saturday morning in roughly 10 minutes. Checked at the site handled all the paperwork and parked my equipment in roughly 15 minutes. Thank you for believing my time has value and not wasting it. Excellent experience. Customer service is a lost art !!

Very good and very friendly welcome. Perfect answer to my needs. Very professional. I recommend.

Thanks to Jonathan, the manager - our first experience with a storage company has been excellent. He helped make a difficult move of about thirty boxes from San Diego, CA to Seminole, Fl quite easy. Also a subsquent transfer from a large unit to a smaller one went quite well. We should also mention that the UPS store attached to iStorage has always been efficient and given some great advice when we needed help. We wouldn't hesitate to refer others to this facility.

Less than 30 mins, had a clean storage building, at the right price!

Easy and effortless sign up. Helpful, polite and great customer service. Affordable storage options and even looked for discounts for me. Great experience

I have been with your RV storage after it was first built. Went by to pick-up RV with out first calling. Found unit with all new batteries completely dead with motor and house shut-off's still closed / in use positions. Since I was told it was on the list of being started by office (2) times/month and field (1) time / month but appeared not at all. BS meter on high since I have had diesel motor computer failure (due improper charging / jumping) and gaskets failures (winter storage without monthly start-ups), all with only (18) thousand miles on engine. Upon explaining the possible service failures to young lady in office, she explained to me how I Storage had no responsibility in my concerns for their procedures. I did notify her that my knowledge with motors was a little bit more (BSME graduate) in response to her excuses of non-responsibility. When I went back the next day after charging, she informed me that I was rude to her and the RV would not start and that I needed to get someone else to move the RV out of their facility since I did not want I Storage to simply jump the batteries. Any further questions would require me to contact the manager in (2) days and that was it. I went home to get my charger and tools, however when I again returned back, RV started without any action on my part. I would like to note, the field person was much more helpful and understanding and respectful to my concerns and procedures and willing to listen. Walter Tyz