Islanders OutfitterReviews of islandersoutfitter.com

I was looking for a specific pair of shoes. I found them easily and ordering and check out was a breeze. shipping was quick.

They were very helpful solving a problem for me. Super friendly and quick to respond. This was my fist time purchasing from them, but defiantly not my last!

The price was great, shipping was fast, and transaction was easy. The bag is perfect to carry for my new nursing job.

I finally received my bag this morning. You guys did an awesome job on my order and will definitely recommend! Thanks again

This company lives up to there promises I will do business with them in the future.

The bag my daughter wanted arrived quickly and the bag is lovely!

The ordering process was frustrating enough - they don't let you add items to your cart without first creating an account, except they never tell you that and I had to figure it out by guessing. I gave up a few times, but really wanted the sandals so kept trying. The Live Chat function was never available and no one ever responded to my email about the issue. Once I did order I got confirmation of the order and then another when everything shipped. More problems began once the sandals began to arrive. First I was sent the wrong pair of sandals. Then the next package came with only two items. Then nothing. So not only was I missing 3 items, but I also had something I never ordered. While the response this time was within 24 hours, I found it pretty rude for them to say "Please note, if upon receipt of the return, no discrepancy is found with the order and what was shipped, your refund amount may be reduced by the cost of the return shipping label or $8.00." You think I don't know what I ordered? That I can't look at the picture on the screen of what I ordered and see that what you sent wasn't it? How obnoxious. I've ordered Island Surf before and I was unhappy with the sandals, but blamed Reef more than these guys, but service is everything when you can choose from a number of different outlets. Not horrible, but not pleasant either.

This was my first transaction with Island surf and it was excellent!! I will definitely be shopping with them again!!