Internal Revenue ServiceReviews of irs.gov

10-15min queue wait, then the rep answers and sets me down for another 10 minutes without a word. I'm saying hello, can you hear me, and so on but they don't respond at all. They don't even bother muting themselves either, so you hear no work being done and the occasional clack of a keyboard. After about 10 minutes, I start asking what job they're actually doing if they've got me on hold like a d**khead, and they immediately hang up, proving they were listening all along. That's the kind of person that makes me wish The Purge was very real.

Piece of garbage identity verification, outsourced to AI nonsense, I WOULD RATHER GIVE UP MY TAX RETURN THAN FILE WITH YOUR CRAPPY SYSTEM

Wait times 2 plus hours, no real help available, one change is a wait of 4 to 12 weeks. Got disconnected after an hour on the phone just to start over again. I have logged dates, video record of calls for a running time stamp of how long it takes to get a person on the line, have names and badge numbers for each call. If I owe money I am subjected to huge penalties and interest but if the IRS owes me money I have to wait 4 to 12 weeks. The website is a mess and consistently incorrect. Payments received not showing. Believe it or not married filing jointly causes huge problems when owing because the IRS will put one spouse as Primary one year and the next year the Spouse is Primary. So you have this Primary and Secondary going per the IRS for yearly filings that does not combine as jointly when making payments. It's a huge mess on the taxpayer. Every year my husband is the taxpayer and every year I am the spouse but the IRS gets it twisted to make it difficult in payments received. I cannot believe as a tax payer that my paid taxes fund such an incompetent federal government agency. The IRS representatives are no help and give you non-sense information to get you off the phone. The can I put you on a brief hold for 5 to 7 minutes all thru our the call is a waste of time. Filed a Form911 for a tax advocate...another 30 day wait just to see if they will respond and it's up to their discretion to even help you. Not even an automated response that your form has been received. Just wait the 30 days before you call. The hardship in wait times, lack of knowledge in helping the tax payer and the weeks on end in hopes of a remedy is disgusting. Treasury Dept website is down so no complaints can be filed and they do not answer the phone as well. I am so sick and tired of federal government offices. Social security is just as messy. They want people to give up. I refuse. I'll call every day if I have to too. Fix it!!! Better yet...I hope Trump fires them all!!!!!!

Takes 9 weeks to verify a US Citizen?

Did you know that the IRS will not help you with your taxes even when you have made an appointment with them. I found errors in my returns were I did not report income and owed the IRS money. I was prepared to pay my taxes at my appointment but was told take my taxes returns and pay to have them done. I'm so confused, I self disclose my tax errors to the IRS and would have wrote a check on the spot, but was told take them to a income tax company and have them do it.

I'm just trying to understand. How is it that the CROOKS & THIEVES that's out here every year filing CROOKED TAXES, got a RETURN. But HARD WORKING PEOPLE who get-up-and-go to work EVERY day File taxes and got to WAIT for our MONEY. The IRS is just SAD

Effing scumbags are holding my refund hostage. IRS is a domestic terror organization.

Horrible...filed in January got a letter March 16 that they are holding my return to review it . What have they been doing all this time. Can't get ahold of anyone for a answer the return was done with no mistakes just the luck of the draw they are holding it and reviewing it $6961.00 right now out of work cause my job is bankrupt need my money bills are due and they are doing nothing but dragging their feet on people returns that need them 😆 like yesterday.