Internal Revenue ServiceReviews of irs.gov

I’ve never had someone make me feel so awful about myself in my life. Congratulations. Whoever you were, you should be fired before you convince someone to jump off a bridge.

The ID me verification system is a broken, stupid system that can't verify your identity even if you're yourself. They make you upload sensitive documents to prove that you're yourself to a third party system, when the IRS should be doing all this themselves. This government's a joke, this country is a joke. This President is a joke. All I need to do is change my routing number information because i entered it wrong. And you guys can't even verify that it's me when I'm sending multiple documents of sensitive information. F the IRS.

Scammers they haven't gave me my 2025 tax it's been 4 months now country runs by scammers

Exactly what I expected. Can't reach an actual person with an unusual, unique problem. So over government companies not having to do their jobs. What a joke.

They created there pathetic answering machine to run you in circles so they do not have to answer the phone: 5 months now that I’ve mailed my return in twice and I keep getting notifications it’s never been received do I need to drive it there in person .. so pathetic

The website is awful the assistance Is awful. If this was any regulate company the company would go out of business and go under. Wait times are impossibly long and nobody knows what the heck they are doing when you finally speak to someone

I decided to attempt to do my taxes on their site. I had some time, and figured it would only cost me time if I did my taxes directly. I have heard they make it intentionally complicated because of corporate lobbying, and after attempting my taxes, I fully believe they not only make it difficult but impossible for anyone who isn't already a tax attorney. After 3 hours I found the instructions leave out key things needed, have bad/misleading instructions, and leave things partially stated so there is just no information about what to do.

Filed my 2025 return on 3/6/26 with no status in 6 weeks. Can't email, if you call, its entirely automated and if you try to speak with someone the call is disconnected. Ive been unemployed for 9 months and need my refund to pay bills and purchase Rx medications (including insulin). Don't see why I should lose my house, have my power shut off or die because I can't purchase medications. Are we permitted to charge daily interest for delays just as the IRS charges interest for delayed payments from people?