Internal Revenue ServiceReviews of irs.gov

Carlos Albornoz 1 review 1 star: Bad Nov 14, 2019 the worst peoples service Trump need to… the worst peoples service Trump need to fix this ASAP LMFAO ^^^ Trump is the one who made it worse. Jesus these Trump leg humpers now a days. Damn path act trump created along with new tax laws has pretty much give the IRS the ability to set on their butt and if you call and ask why its taken so long the response is "Well Trumps new path act and changed in tax laws.....we sent you a letter saying 60 days" Yeah you sent me one then 60 days past and you sent another and another. I read the path act and new tax laws no where does it say people with EIC or Child tax credits automatically get their taxes held for 60 days. They did this to us last year and we had to get an advocate. going that route this year

The absolute worst customer service. Ive been on the phone with these incompetent clowns since last july. I was on the phone over 4 hours yesterday and still didnt get my questions answered. Its march 4, 2020 and still yet to get my federal tax returns from 2018. No accountability for bad service, above the law, pathitic organizations that hire the most pathetic under trained employees. I think the truth is, they dont have the money and holding mine hostage. What a double standard, if you owe them they're on you like bloodhounds, fining you, charging you interest, harassing phone calls, but yet when they owe you money, crickets cant be found. What an absolute disgrace this so called sovereign government entity, is to our country. The IRS needs to go, completely inefficient and incompetent.

the worst peoples service Trump need to fix this ASAP

If you do a payment plan, they will tack on the Obamacare penalties that you don't technically have to pay into the payment plan and they do not make this clear. Now you're stuck paying for that crap that you literally do not have any legal obligation to pay at all (according to law and Congress). All the IRS can do is just keep a refund from you, but in this case they also add it to your payment plan. Very deceptive. IRS should be scuttled and closed.

After being threatened by the IRS agent who made me feel full of fear and very uncomfortable, I asked for supervisor to call me back, I was promised a 24 hour turnaround.... it has been over 72 hours, no call. Not very empathetic to widow or negative life changes. Shameful.

Very rude and unhelpful customer service.

Shame on you, how rude can your phone employees be!