Internal Revenue ServiceReviews of irs.gov

I called at 4:35 cst , after being disconnected 6 times. Finally someone answers. I had 3 questions the agent stated she did not want to help me because she did not want to hear a crash and I had nothing to write with. After explaining I was ok and I only had 3 questions. It was clear that agent did not want assist me. She advised that I would probably need to call back because i was not taking notes. The agent placed me on hold for 10 minutes hoping I would hang up, she talked over me and laughed. The older agent stated I did not know what I was talking about. I advised the agent that had breathing treatments before she placed me on hold. I also requested to that a manager call me back before the rude older IRS agent hung up.

The worse its ever been! No agent to help resolve issues or explain problems. No EIP or Refund to date. Automated system wait time hours and at times it just drops and you have to start over. Very bad for those of us that need help.

The I.R.S. is a complete fricking joke with their website and phone numbers. They do not guide you to where you want to go, and when you wait online for 20 to 30 minutes to speak to someone, and then they hang up on you. When checking on my stimulus I haven't received, I keep getting an error message that is crap. They are a fricking joke and frustrating at times. I do u.derstand that they are more than likely a little busy right now, but that is why they should have a detailed website!!!!! Enough venting!!!

What is going on with the irs!! holding my taxs, cant find anything about when im getting my tax return! on answers.. cant talk to a real person!!! no fax back!!! i would like to know what is going on!!! this is a sh@t show!! where can i tax the irs for holding my money?? I bet i still wont get an answer still!!

Ridiculous. My tax return was accepted on March 6th and I still have yet to receive my refund or Stimulus Payment. No live personnel to answer questions.

I truly understand that the IRS is Extremely Busy . Yet and still last year when I had FILED my TAXES for the VERY first time . I had major issues . Yet when the IRS sent me my INCOME TAX REFUND, they had sent it to my CORRECT BANK ACCOUNT NUMBER . YET FOR THE CORONAVIRUS PANDEMIC STIMULUS PAYMENT THEY HAVE SENT IT TO AN ACCOUNT THAT I'VE NEVER EVEN HEARD OF !!!! AND THAT TOOL THAT THEY HAVE ON THEIR WEBSITE IS REALLY A SUPER PILL TO SAY THE LEAST . AND I'M ON SSI DISABILITY PAYMENTS AND THEY ( THE IRS ) DIDN'T EVEN GET THE CORRECT INFORMATION ABOUT ME AND MY ACTUAL ACCOUNT NUMBER THAT THE SOCIAL SECURITY ADMINISTRATION OFFICE SENDS MY BENEFITS TO .

They’re thieves, don’t trust them. Taxation without representation is how this country was started. I know the individuals working for them are just puppets, but tax laws in this country are flawed. Why is it not taught in schools? They don’t want us to understand it.

Sent the wrong amount and no customer service for the COVID-19 payment. Received a random, unexplained, amount. Every other website is at least offering email customer service. What a joke. If the IRS employees are non-essential, taxes should be optional next year since they aren't important. Oh, wait, not a chance on that. There's a good reason they don't allow the Gov to be sued, because they wouldn't get anything else done from all of the errors.