Internal Revenue ServiceReviews of irs.gov

Been calling all day to talk to someone and can't I get sent to a different line everything or hung up on this is bull over 10 hours of time

I just don't understand how they ask you about a million questions when they owe YOU money back! I understand for identity but come on, when you owe us money back is all that really necessary especially given social security numbers etc... to help identify the person?

The IRS is in violation of my constitutional rights. Violation of my 4th amendment by not articulating why my taxes are being reviewed. Map vs Ohio 367 US 643. Violations of my 6th amendment right. My property is being held without due process. I received my second notice claiming they needed nothing else from me. The IRS is in clear violations of their own taxpayers bill of rights. No one can even get ahold of them to clear up any delay. Lastly this is an oppression of law 42 ISC 1983. Just because you use our tax $ to pay your bills does not mean you are allowed to withhold our property without reason.

They don’t care about anyone!!! The workers are horrible and never offer solutions. I need my money and they choose to keep sending it in the mail for it to be stolen.

If there was a way to give a big fat zero, I would. I was just on the phone with them about my taxes from last year and this year. All of which have not been returned to me. I have been calling not only them but my tax person for last year's taxes and they're getting the same thing. At this point I'm ready to scream and being someone who works for customer service this is the worst way to feel. I finally got through to someone today and the call went over the time that they close. At 13 minute after they hung up on me and I'm honestly ready to snap on anyone from the IRS because of it. Why take the call if you're not going to finish it at all? What's the point of taking the calls if you're going to hang up on me? Get it together. I'm done verifying who I am and there's no way to find out anything else about what's going on with MY funds that should have been returned by now.. smh... this is why I strongly dislike the country I live in sometimes. Where's my money? Any other time you all want us to pay you or you'll take something away from us. What about when we want our money?!

Oh my, if I could give a negative 10, I would. My taxes were frozen (by mistake) and I've trying to un-freeze them for almost 5 months now. I only found this out recently after 5-6 calls and calls/requests to another agency. Everyone I've spoke to at the IRS has either not known what was going on or outright told me something untrue. I've never dealt w/ anything like this! How does the head of the IRS keep his job?! It makes you lose further faith in your gov't, if it wasn't low already.

Should be “0” stars. Almost impossible to reach anyone there by telephone. Takes multiple in person visits to get simple answers. I think this is intentional: they don’t want to deal with the taxpayers. They exist solely to collect lucre for the government!

Absolutely awful service. I am a United Kingdom resident who is owed a refund by the IRS for tax paid on stock. Over 3 years there have been multiple letters exchanged (I tried calling but couldn't get through, or on another occasion they would not speak to me without a USA social security number - I'm a UK tax payer so don't have one!!). The letters they sent have been meaningless and have not answered the questions or addressed the information I sent to them. I will not give up as I am owed money, and will publicise this more if I don't get resolution very soon