Tanya S.
If I could give anything zero stars I…
If I could give anything zero stars I would. The IRS is a sham. It is a joke. Not even a true government agency. Taxation is THEFT. TAXES ARE ILLEGAL. The IRS needs to be abolished.
Internal Revenue Service is listed under Accounting & Tax.
Internal Revenue Service (irs.gov) has 376 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Tanya S.
If I could give anything zero stars I would. The IRS is a sham. It is a joke. Not even a true government agency. Taxation is THEFT. TAXES ARE ILLEGAL. The IRS needs to be abolished.
Sabrina D.
I started my refund and it said I owed 5900 dollars had an accounted do my return and turns out THEY WERE WRONG. im positive by 3 times the amount. Frauds you guys are.
T C.
The automated message says 30-60 minutes. I waited over 2 hours to have no one answer because it's no longer during business hours. If it was them needing money from me I'm sure they would've answered in 10 seconds, but me needing help from them, they couldn't care less.
Gary D.
If I could rate the IRS with zero stars, I certainly would! The current state of the IRS is utterly dreadful! I engaged a tax firm to submit a 1040-X Amended Tax Return back in February of 2025, yet I received no communication from them whatsoever. Consequently, a Tax Advocate advised me to track my progress using the 'Where is my Adjusted Income Tax Return' tool. In February, it was marked as received, in November it was adjusted, and by December it was completed. Now, in February of 2026, two weeks from a whole year having not received any correspondence from them, I finally managed to reach an IRS representative. It turned out that someone there had omitted a portion of my address, and I was instructed to resubmit my 2024 Tax Return. I expressed my frustration to her regarding this level of incompetence. I swear that the IRS under the Donald Trump administration resembles a disorganized group of plunderers.
Will F.
They take your money from you - knowing they have to pay it back to you, causing them to do absolutely nothing in the process but take every ounce of your time and energy. Why are we even allowing this to go on?
Jeffrey F.
I called the number on the IRS website that said was for assistance with filling out a tax form. The automated response wouldn't accept my reason for calling and listed limited responses that would be accepted--none of which corresponded to my reason for calling, which was to get assistance with filling out a 1040 form. When I asked for a representative, the automated response said that it first needed the request for information to be answered, but still wouldn't accept the information that I gave it and would just repeat the request. I kept asking for a representative, and eventually the automated response said that I needed to get the information it requested and then hung up on me.
Shirley M.
What I don't understand is you paying money into this country your own money. How do you owe back taxes on your own money and the money that they are taking out of your check? That's what I don't understand is how do people owe back taxes on your own money?
Adam H.
How do you call the IRS and you can't get any information because they say there's computer system is down to me that sounds like fraud they're getting paid to do nothing other than tell you their system is down the IRS system is down can you believe that yet they go after other people doing fraud but yet they are doing the same thing every time you call them no answer no help in with the amount of money that they take from everybody that's fraud