IronPlanetReviews of ironplanet.com

Bought a large forklift, applied to their "get a shipping quote" a few came in low, that's good right, but none of the offer called back. After the auction 2 called back at double the price, these people charged us twice for shipping what we won the equipment for, saying sorry that's the best price we can get you. Got it delivered and the driver said you get a good deal on the shipping? I told him how much and he said what an absolute rip off, sure enough called around and WOW I paid double for shipping. They said well what you want us to do? NEVER again, I gave them two stars because they didn't back out of the winning bid and what was pictured is what we won although quite more rust than expected. Haven't been on their website since, that was 1 year ago.

You need info, on a product they are selling. You can't get a hold of anyone! They don't call you back. They don't message you back. They won't find out any additional info about an item they are selling... The biggest joke of a operation I have ever dealt with. I would guarantee iron planet would pass the buck if you bought anything from this site and had issues, with false advertising of the seller.. I finally got through to a support guy after 3 days of calling.... HE COULDN'T HELP HIMSELF OUT OF A WET PAPER BAG.... Total run around...

Absolutely terrible to deal with i have purchased a few items through them and what it boils down to is that they only deal in junk and their customer service and their "iron clad assurance" is an absolute joke PLEASE STEER CLEAR OF THIS TERRIBLE COMPANY

I've been waiting 2 months for an update about a title that they are suppose to send me. They are very quick to call and request payment but pick up and hangup the phone when I call. The "Client Care' team does not care about anything. They say they will 'call me back' but have never called me back. I must say I've been respectful on all of my 20+ calls regarding the matter and don't get the respect as a client. Do better!

Been a long time customer. Bid received invoice the transaction fee was 100.00 on a 90.00 item. Called ironplanet they said they changed there fees. They never notified anyone just did it. Done with them will Ritchie Bros do same. Time for other auction to get my business. They raised gov planet to 15% so why 100.00 min transaction fee through ironplanet?

Rip off,false advertising Watch out for Paul and the gang,Just check this item number 8075606 it spoused to be iron clad assurance purchased but the machine they sold as runing equipment will not even run to load,and there response your problem you already paid for it ,ripping poor farmers off their money by falsely claiming they have iron clad assurances,lay lay, the machine it's a site bought and can't even load

I purchased a telehandler from IronPlanet because it appeared to be in great shape (both in pictures and the write-up). The machine DOES run. I'll give them that much... but there was a diesel fuel leak, the tires were shot, MULTIPLE bent and broken parts including fenders and cowling. The main hydraulic cylinder needs to be re-packed. The radiator fan blades were broken. They used black paint on the dash display to cover up a warning light. These are only a few of the issues I had with this purchase. And IronClad Guarantee? HA! That's as big a load of bull**** as their pre-sale inspection of the machine. Do yourself a favor. Look elsewhere for equipment. I wish I had.

Website is a scam. They put up a picture and description that isn't even of the piece of equipment for sale and then put buy now for $100 on it but it won't allow you to buy it. False advertising scammers!!!