IronClad FamilyReviews of ironcladfamily.com

the customer service from thos company is exceptional. Sarah talked me thru the set up and continued to correspond with any questions i had along the way. my first watch had a malfunction with the heart rate feature and the exchang of product was quick and easy. my new watch is working fine and easy to use which is important since it will be for my 88 year old mother.

Ironclad customer service representatives were extremely helpful. They responded quickly and took care of our concerns. A great product and experience.

So far the dog tracker has worked better than the one I replaced. There are a couple of things that I do have an issue with. First, user instructions, explanation of functionality and app use could be much better. This is really important to ensure anyone contemplating buying one can easily understand how to set it up, what each setting means, etc which would encourage one to make the purchase. Currently what is provided in the handbook that comes with the tracker is too obscure with a lot of things. Second, the signal connection can be slow or not connect without repeat attempts. Even with these issues I’m satisfied enough since it works better than the other tracker brand I purchased last year. With improvements in the areas I mentioned, this tracker this could be the #1 go-to device for dog owners wanting to keep their dogs safe and having some peace of mind that they could locate them if lost.

Great product, just enough room for all my important documents it’s not to heavy either like the metal one I have been using. Would highly recommend this product. Was a good price also, have seen same products for more money.

I purchased the IronClad Pet Trackers for my dogs after trying out several other competitors that just did not work for us and returned them. The IronClad ones do the tracking they are supposed to (GPS) and their customer service is excellent. Their support team helped me with several questions (before and after the purchase) and even quickly incorporated feedback that I provided to improve their software. They were responsive in their emails and even called me to give me an update for an issue. The overall service seems very reliable and the cost is very good - much better than many of their competitors.

Arrived quickly and it is exactly what I need for my upcoming move.

Very happy with my purchase of a multi passport holder. I mistakenly ordered 2 and when I emailed customer service, they corrected my mistake immediately. Outstanding customer service!

The customer service with this company is amazing!!! Unfortunately the pet GPS did not work for us. I would highly recommend this company.