Greg
This company is terrible
This company is terrible. They state they are rated 4.5 / 5 based on 40,761 reviews on Trustpilot, but when you come here they only like 40 reviews. How is trust pilot letting this happen?

Welcome to IRONMED!At IRONMED, our mission is to make life easier for individuals living with chronic conditions by providing reliable, convenient home delivery of essential medical supplies. We understand the challenges of managing health at home, and we are committed to ensuring you have the supplies you need, exactly when you need them.Our goal is to support your health and well-being by delivering high-quality medical supplies right to your doorstep. We strive to simplify your healthcare experience and offer peace of mind through our efficient, reliable service.
Iron Med (iron-med.com) has 59 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Greg
This company is terrible. They state they are rated 4.5 / 5 based on 40,761 reviews on Trustpilot, but when you come here they only like 40 reviews. How is trust pilot letting this happen?
Carolyn C.
I placed and order for saline irrigation purposes, and received it the next day, I am very pleased with my order.
Alicia C.
Automatic orders are a big plus, not so great are the giant card board box boxes for only three packs of diapers
Leon E.
I’m extremely happy to received my order earlier than my expectation. The Tena classic protective underwear is exactly as described by seller. Thank you Iron Med and will definitely buy again.!!!!!
S.C
First time, using Iron Med and recommend, especially when diabetic supplies don't come on time. Purchasing online was helpful and came in effective!! Delivery was fast and was able to track on app. Product was at a reasonable price!!
NEAL R.
You had a photo of a 30 ml container online and sent 7.5 ml. False advertising
Response from Iron MedJan 15, 2026
Thank you for sharing your feedback. We sincerely apologize if the product did not fully meet your expectations. Your comments are important to us, and we are continuously working to improve our products and services. Customer satisfaction is our top priority, and we encourage you to contact our support team so we can assist you further and help resolve your concern.
Blake
Very difficult to do a return. I called the phone number they provide and no one answers. No call backs when messages are left. No other way to do a simple return.
Catherine J.
The product I ordered was recommended by my Pelvic Floor physical therapist. Your company was the only one that carried the size I needed. The ordering process was easy, and although the only choice was to sign up for a "subscription ", which i didn't want, I called your customer service rep, and they took care of it, with an email confirming the request. FEDEX delivered on the day and time that was indicated. It was a very pleasant experience, which is rare in this day and age. Thank you for your efficient service. Much appreciated!