Consumer
Good company
I had a problem with my first order but the help and service was amazing all sorted within 24 hrs!So many thanks will be ordering again and will recommend x

Irishop.com: Irish Gifts Products, Clothing, Jewelry & More Online.
IrishShop.com (irishshop.com) has 416 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Consumer
I had a problem with my first order but the help and service was amazing all sorted within 24 hrs!So many thanks will be ordering again and will recommend x
Paul M.
Excellent service , responsive to any queries I had regarding product , sizing , delivery . Have bought a number of items from company and have always found to be reliable and David always responded to any queries I had . Would definitely recommend and I will continue to buy from when requiring irish product
K. K.
Irishshop's excellent customer service team was quick to reply and took care of things perfectly, as always. Thanks!
Shay R.
IrishShop was great to deal with. The customer service is excellent and reasonably priced. Would highly recommend this company.
Rory O.
IrishShop's selection is truly the best! Their shipping is fast, and I stay tuned to their newsletters because they often advertise great promotions.
Rona Pinto S.
Don't buy from this place! They take your money and disappear. I emailed twice and got no response. I called, left a message, and never got a reply. It's been over a month. Either the place burned to the ground and the owner died, or he's clearly a scammer.
Response from IrishShop.comMay 31, 2024
Rona, we don't believe that your purchase was made with us here at IrishShop.com We have reached out to you through Trustpilot to request more information on your experience but you have not responded. As we are sure you didn't place your order with us, we have no other way of reaching you. Can you please check your order details again, and contact us at [email protected] with details of your purchase, and the 2 emails you sent, and we can assist further. However, we respectfully suggest that your experience may have been with one of our competitors with a similar name and ask that you consider removing or changing this review, which we don't believe is a result of any interaction you have had wish us here at IrishShop.com/Grattan Gifts Ltd.
Lynda
I tried to order a Harris Tweed bag for our daughter but unfortunately it was out of stock. David reached out explaining they were expecting a new shipment. A few weeks later I was successful but it was getting very close to Christmas. David took it upon himself putting a lot of work into making sure the parcel arrived in plenty of time for the holidays. Received the order very quickly, in perfect condition and it was lovely. It not only met my expectations, but truly exceeded them. I can not say enough good things about this experience. Highly recommend using this shop for all your Irish/Scottish purchases. Thanks again David and the whole Irish Shop team.
Carmel
I emigrated here to USA in 1986 my daughter is 21 this month. Mammy in Ireland wanted to get her a special ring she already has a claddagh We were fortunate to find David who had a ring made by his goldsmith at TJH in Dublin called the Trinity. Something happened with original shipping date but David not only corrected it but sent some additional tokens for our daughter to enjoy. He communicated all the way through us receiving the exquisitely wrapped gift. Truly not only did he care but did so beyond anyone’s expectations. We were so impressed that we have reached out to our Irish colleagues to definitely choose gifts through his company. Especially for something unique and originally made in Ireland you won’t have the hassle of post office and then dealing with the new fees such as customs and VAT. In gratitude… Carmel